•Conduct business analysis, stakeholder engagement, and user-centered designactivities limited to the application portfolio and approved integrations.•Design and implement system, application, and database architecture consistent withenterprise standards.•Develop and maintain web applications, RESTful APIs, and automation necessary tosupport functionality, using Visual Studio, MVC, C#, SQL server Data Tools,Python, Web API, Bootstrap, Angular Js, Ajax, JavaScript, CSS, JQuery, and JSON.•Produce test plans and test artifacts and support automated testing as defined withinscope.•Use Scrum/Agile methodology to develop dynamic web and database applicationsusing, but not limited to ".NET", with various SQL or NoSQL databases on premise and/orcloud.•Deliver user documentation, administrator guides, training materials, and performknowledge transfer activities as required by deliverables.•Support accessibility (Section 508), privacy, and security requirements throughout theSDLC and provide artifacts required for ATO packages when applicable.
•Provide steady-state production support during business hours,including incident triage, resolution, and problem management.•Monitor system health and performance and support agreed Service Level Agreements(SLAs).•Manage configuration, release, and change control processes using Government-approved DevOps tools.•Maintain data repositories, backups, and recovery procedures.•Support integration with enterprise data feeds (e.g., nVision, NBS, ServiceNow) ascurrently implemented or as authorized.•Provide application support and status reporting as required.•Communicate regularly with Contracting Officer (CO), Contracting OfficerRepresentative (COR) and key stakeholders on the progress including early and candidnotification on risks and issues.
•Support modernization initiatives incrementally and subject to Government prioritization,funding availability, and authorization.•Plan and execute consolidation of IC-specific instances into a single enterpriseplatform when directed by the Government.•Support cloud adoption planning and migration activities as approved, including securityand cost considerations.•Implement automation, CI/CD pipelines, and architectural improvements as scoped andapproved.
•Evaluate emerging technologies and provide recommendations. Any AI-enabledfunctionality shall comply with Federal AI governance requirements andshall not be implemented without written Government approval.•Understand user’s preference and shipping history, offer personalized productrecommendations to enhance user engagement and satisfaction.•Improve customer experience as it relates to service requests and documentmanagement. Streamline the process by allowing minimal clicks and order trackingupdates.•Improve communication, efficiency, consistency, accuracy, timeliness, integrity, quality,and access to managed information across the enterprise. Monitor and updatesecurity protocols to prevent data breach.•Develop EPLC (Enterprise Performance Life Cycle) based systems using Agilemethodology, maintain systems with regular updates, provide both applications and end-user support, and improve the agility of software development and delivery.•Increase compliance with Federal and Department Green IT goals and initiatives.Highlight eco-friendly green products to reduce environmental impact.•Maintain applications high availability of 99.9% during the normal business hours.