Summary
Performs as lead Solution Architect in developing Communications and Collaboration solutions and annuity-based services. Creates go-to-market offerings and strategies for emerging technologies. Maintains a solid understanding of communications infrastructure within data center, LAN, and WAN. Provides general working knowledge that spans multiple service practices along with good overall technical knowledge. Handles pre-sales cycles, manages projects and timelines, and provides industry-leading consulting guidance to clients and sales teams throughout the United States on various size Communications and Collaboration projects.
Essential Duties and Responsibilities
• Consults with clients and sales teams to define needs or problems, conducts research to obtain data, and analyzes data to advise on or recommend solutions. • Works directly with clients to gather requirements, designs solutions, builds proof of concept, and implementation strategy. • Provides technical advice to Account Executives to resolve product or service requests regarding technical issues. • Understands and identifies client opportunities and maps those requirements to Logicalis solutions. • Assists in opportunity evaluation and leads or assists on pursuits at new clients or within existing ones. • Assists clients in making sound financial decisions, assists them in deploying solutions to meet business requirements. • Hosts conferences, collects data, and prepares comprehensive well-structured Statements of Work (SOW), inclusive of Consulting and Engineering estimates. • Manages technical relationships with various manufacturers with sound knowledge of Cisco, Microsoft Collaboration, and Zoom product lines. • Creates and manages communication and collaboration RFP process. • Creates overall technical vision for given solutions and assists sales teams in selling Logicalis overall solution to clients. • Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organizations values. • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical, and professional behaviors. • Supports and conducts self in a manner consistent with customer service expectations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Equivalent combination accepted.
Education: Bachelor's Degree in Computer Science or Electrical Engineering or Mechanical Engineering or Business or related field.
Experience: 5 years pre-sales experience in IT marketplace in the following areas: Infrastructure (ideally IPT, Video, Collaboration, Networking, and Security). Solutions Development. Go-to-market planning. Planning and execution knowledge of Unified Communications, network, and security integrations. Planning and execution knowledge of re-location, merger, and integration projects. Modeling of various consulting approaches. Gathering critical information through pre-sales phases and creating comprehensive and strategic assessments. Understanding of Network Operation Centers, Managed Services, and Outsourcing Services. Industry knowledge of overall Unified Communication and Collaboration products, trends, and emerging solutions, and cloud.
Computer Skills
Strong working knowledge of Microsoft Office and Microsoft Visio required.
Certificates, Licenses, Registrations:
Cisco Networking Certifications: Cisco Certified Internetworking Expert Collaboration (CCIE) or equivalent experience required. Cisco Certified Network Professional (CCNP) or CCIE in networking preferred.
Other Skills and Abilities
• Ability to create detailed and complex Statements of Work, inclusive of estimating various engagement sizes. • Ability to have business-level conversation with IT technical customers and C-level executives alike. • Outstanding oral, written, and technical/business communication skills. • Strong technical and customer interaction skills required. • Must be able to multi-task and accommodate requests from multiple customers and Logicalis Account Executives.
Physical Demands
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is required to either be sitting, standing, or in a similar posture as well as talk, see, hear, and use hands and arms. The employee may occasionally be required to move about, climb steps, or balance and stoop, kneel, crouch, or crawl. The employee may also occasionally lift and/or move up to 10 pounds.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, or any other protected characteristic.
Salary Compensation Range: $120,000-$200,000 Plus Commission