Summary
Provides pre-sales technical engineering support to Account Executives and clients as an integral part of the full sales process. Focuses on technical solutions for mid-size and enterprise accounts and works closely with clients to determine how Logicalis solutions can best serve their needs.
Essential Duties and Responsibilities
* Produces accurate designs and proposals for clients using Logicalis technologies, services, and methodologies.
* Conducts assessments, studies, and/or surveys to obtain data; analyzes data to advise and recommend solutions.
* Qualifies, from technical perspective, new business opportunities or requirements within existing and prospective clients to ensure alignment with target markets, portfolio, and delivery and lifecycle services capabilities.
* Designs and configures complex solution components.
* Proposes elements, configurations, and implementation details of solution.
* Prepares for and conducts client proof of concepts.
* Prepares and performs product demonstrations.
* Broadens engagements with clients by promoting, defining, and positioning Logicalis services from entire portfolio as appropriate to client requirements.
* Advises service delivery team to ensure successful implementation of solutions.
* Helps clients understand solution benefits.
* Interfaces with vendor and manufacturer teams.
* Provides product and/or solution training for Logicalis Sales teams and clients.
* Mentors Logicalis team members.
* Participates in increasingly complex client projects.
* Keeps abreast of latest solutions and services Logicalis offers.
* Establishes relationships with clients by demonstrating strong listening skills.
* Builds credibility and trust by delivering what has been promised within established timeframes.
* Participates in regional and national events and regional team meetings.
* Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
* Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
* Supports and conducts self in a manner consistent with customer service expectations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. The requirements listed are representative of the knowledge, skills, and/or abilities required. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.
Education/Experience/Technical Requirements/Certifications
Equivalent combination accepted.
Education
* Bachelor's degree in computer science, business, management disciplines, or related field.
Experience / Technical Requirements
* 4 years' experience in technical pre-sales role.
* Familiar with industry compliance and security standards such as PCI-DSS, HIPAA, ISO 27001, and NIST.
* Experience in Security solutions from leading manufacturers (Cisco, Palo Alto, CrowdStrike, etc.).
* Experience developing enterprise-wide solutions.
* Experience combining products and services into technology solutions that meet client's business needs.
* Experience in business case development.
* Proficient use of all Microsoft Office applications.
Certifications
* Information security certifications such as:
* Certified Information Systems Security Professional (CISSP)
* Global Information Assurance Cert
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