Sr Solutions Engineer - Japan

Sr Solutions Engineer - JapanArkansas; Tokyo, Japan

Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We're building a world where Identity belongs to you.

About Okta

Okta is the leading independent provider of identity for the enterprise. We enable everyone to safely use any technology, anywhere, on any device or app. The Okta Platform and Auth0 Platform enable secure and flexible access, authentication, and automation, transforming peoples experience in the digital world and placing identity at the core of business security and growth.

At Okta, we welcome diverse perspectives and experiences. We are not looking for someone who checks every single box. We are looking for lifelong learners and individuals who can make our team better through their unique experiences. Want to join our team? We are building a world where identity belongs to you.

Job Description

As a Senior Solutions Engineer on the Okta Japan SE team responsible for the Okta Platform, you will serve as a key technical and business advisor to customers and partners. Leveraging your passion for technology and expertise, you will plan, propose, and demonstrate how Okta's solutions solve critical challenges for customers-ranging from field managers to C-level executives-throughout the entire sales cycle. Ultimately, this role directly contributes to achieving quarterly and annual sales targets in Japan.

Responsibilities

• Collaborate with the sales team and related departments, acting as an authority on technology and the identity security domain, to ensure customers fully understand the value and potential of the Okta Platform.
• Communicate the value of adopting Okta solutions to customers in various roles-from practitioners and managers to C-level executives-to build trust.
• Explain concepts clearly to customers unfamiliar with Okta products or identity technology, while accurately answering questions from knowledgeable customers to establish credibility.
• Serve as a primary technical resource, confidently handling product features and detailed technical inquiries from customers, partners, and internal Okta teams.
• Promote knowledge sharing and actively enhance the expertise and efficiency of the entire SE team by contributing to and utilizing best practices and reusable assets.
• Support customers in executing Proof of Concepts (PoC) and technically demonstrate that adopting Okta's identity solutions brings value to the customer.
• Participate as a presenter or demonstrator in online or offline events aimed at promoting Okta.
• Lead less experienced sales representatives and SEs, contributing to the constructive performance improvement of the entire team through appropriate feedback.

Requirements

• Experience in customer-facing roles as a Pre-sales SE or Technical Sales.
• Ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process.
• Native-level Japanese with excellent communication and reading comprehension skills.
• Ability to convey questions and opinions in English via email, Slack, or one-on-one conversations.
• Joy in spreading solutions that lead the industry and benefit society.
• Enjoyment in collaborating with Okta's expanding partner community in Japan and working with Pre-sales Engineers around the world.
• Desire to improve pre-sales skills-not just product or authentication technology knowledge-and aim to become a top-tier Solutions Engineer.
• Extra credit if you have experience in any of the following: • Pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC. • Experience with Identity & Access Management, Single Sign-On, Security, and API-based solutions. • Experience in the cybersecurity field (specifically design, implementation, or operation of security products/solutions like EDR/XDR, SIEM; or security risk assessment and consulting experience). • Experience using at least one standard network security protocol (OAuth 2.0, OpenID Connect, SAML, LDAP, etc.). • Knowledge/experience with cloud platforms (AWS, GCP, Azure) and tools like Kubernetes, Terraform, or serverless environments. • Understanding of core security in general applications (password hashing, SSL/TLS, EAR, XSS, XSRF). • Experience speaking at technical conferences or webinars, or writing technical blogs. • Experience communicating and working with overseas engineers in English.

What You Can Look Forward To

As an Okta employee, you can look forward to:

• Social Impact Activities: Okta's People, Connections, and Community
• Benefits: Amazing Benefits, Making Social Impact, Developing Talent and Fostering Connection + Community at Okta
• Equal Opportunity Employer: Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, or veteran status.
• Pay Transparency: Okta complies with all applicable federal, state, and local pay transparency rules.
• Voluntary Self-Identification of Disability: Okta is a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities.