Sr Solutions/Presales Engineer

Who we are: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management.

Were leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology.

BigID has been recognized for:

• BigID named one of Forbes Americas Best Startup Employers 2026 - ranked #15 overall and #1 in Security
• BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
• DUNS 100 Best Tech Companies to Work for
• Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: youll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

Who we seek: We are expanding our Solutions Engineering team. Were always looking for top Engineers to join our winning team. This team works closely with innovative companies interested in leveraging BigIDs platform. You will use your knowledge to influence customer decisions, provide insightful solutions, and drive successful proof-of-value implementations. With your potent technical capabilities, critical and creative thinking, and passion for fast-paced problem-solving, be ready to hit the ground running.

Were seeking someone based in PST.

What youll do:

• Work with the Sales team as the technical subject matter expert for BigIDs platform during customer calls and presentations
• Use market and technical knowledge to consult on best practices, and offer constructive direction for solution architecture and design
• Stay up-to-date on relevant competitive solutions, products, and services
• Drive customer success with real-world knowledge and recommendations
• Work with the post-sales teams to ensure every customer realizes the value of the BigID Platform and continues to contribute to the success of BigID customers
• Work with Product Management to capture and articulate customer and prospect product enhancement feedback

What youll bring:

• Excellent customer-facing communication and organization skills
• Good troubleshooting abilities and a methodical approach
• Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners
• Passion for demonstrating solutions and ability to provide technical input during the sales process
• Broad understanding of enterprise data architecture, privacy, and security technologies
• Ability to plan, execute and close out a Proof of Concept with minimal assistance and oversight
• Desire to share knowledge through excellent documentation creation and RFI/RFP responses
• Some prior experience with the following: RDBMS systems, no-SQL data, cloud technologies, data stores for structured and unstructured data
• Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus
• Proficient in Linux and container framework (Docker and Kubernetes)
• Experience with Cloud providers AWS, Azure, and GCP
• Minimum of 5 years in a pre-sales engineering or consulting role within a multinational environment
• Bachelors degree in Computer Science or related discipline. (Masters degree a plus)

Our Values: We look for people who embody our values - Care, Do, Try & Shine.

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we dont give up
• Shine - We shine and make it our mission to always stand out

Big Benefits:

• Work from home with a global remote-first community
• Global Culture Corner
• Flexible PTO and Quarterly Volunteer Days
• Equity Participation
• 100% employer-covered medical, dental, and vision options available to you
• Additional insurance benefits like pet insurance and legal assistance
• Learning & Development Opportunities
• Fidelity Employer Sponsored 401K
• Paid Parental Leave

The annual base salary range is $150,000 - $180,000. Actual salaries will vary and are based on a candidates qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.

#LI-Remote #LI-MT1

Were committed to creating a culture of inclusion and equality - across race, gender, sexuality, and disability - where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

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