Sr Specialist Maintenance Manager

Supply Chain Logistics Department Manager (Brooks Brothers)

• Leads the department associates by creating and sharing a common vision and direction and understanding the organization’s strategy.
• Communicates and works with managers and associates in other areas while managing and accomplishing the department's and total unit's operational objectives.
• Supports and coordinates with managers of all levels to achieve the unit's goals and objectives and those of other parts of the supply chain.
• Ensure the timeliness, quality, and effectiveness of all processes performed within a given area of responsibility.
• Directs the Team on activities and processes that enable our strategy of Customer First Service, ensuring that merchandise is delivered to customers accurately and on time the first time.
• Plans and manages the programs and activities of the assigned department to ensure the complex/critical processes/procedures of this area are followed accurately and efficiently on a multi-shift basis to achieve department and unit business plans and priorities.
• Resolves problems in the assigned department to keep activities on track; refers to appropriate Associate(s) for resolution if assistance or specialized expertise is required; initiates crisis management methods if the situation could cause business disruptions.
• Observes and reviews Associate performance, ensuring appropriate execution of procedures and practices, and that all departmental functions are effectively and efficiently performed.
• Leads the department by engaging and supporting Associates, providing direction, coaching, feedback, and recognition while efficiently and effectively supporting customers.
• Promotes good communication throughout the assigned departments to thoroughly understand processes and procedures.
• Builds and maintains good business relationships with external service providers and other industry contacts while managing the assigned department.