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Sr Specialist, Scheduling and Cell Logistics

Primary Talent Partners

Seattle, WA

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JOB DETAILS
SALARY
$36–$41 Per Hour
SKILLS
Acceptance Testing, Billing, Biotech and Pharmaceutical, Business Intelligence, Business Operations, Business Processes, Calendar Management, Communication Skills, Continuous Improvement, Cross-Functional, Current Good Manufacturing Practice (cGMP), Customer Experience, Customer Support/Service, Data Analysis, Data Migration, Data Quality, Distribution Channel, Documentation, ERP (Enterprise Resource Planning), Error Handling, FDA (Food and Drug Administration), Finance, GMP (Good Manufacturing Practices), GxP, International Operations, Knowledge Management, Logistics, Manufacturing, Master Data Management (MDM), Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, On Call, Operational Support, Order Management, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Product Data Management (PDM), Production Planning, Purchase Orders, Reporting Dashboards, Requirements Management, Sales, Service Level Agreement (SLA), Standard Operating Procedures (SOP), Supply Chain Operations, System Integration (SI), System Validation, Time Management, Willing to Travel, Work From Home
LOCATION
Seattle, WA
POSTED
8 days ago
Primary Talent Partners has a new contract opening for a Sr Specialist, Scheduling and Cell Logistics to join our pharmaceutical client in Seattle, WA. This is a 12-month contract to start with the potential for extensions. 

Pay:$36.00 - $41.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.


Schedule: M-F; Standard work hours! 60% On Site Hybrid ( On site Tues, Weds, Thurs)


Description:
The Sr Specialist, Global Operations Support, Scheduling and Cell Logistics is a key individual contributor responsible for supporting end to end patient order management, scheduling master data, and ERP/scheduling systems across global Cell Therapy operations. This role provides subject matter expertise, executes complex operational tasks, and collaborates with regional and global partners to ensure a seamless patient treatment and delivery experience.

The Sr. Specialist contributes to daily operational execution, system accuracy, market launch readiness,
and continuous improvement efforts. This position plays an essential role in enabling a best in class
customer experience for treatment centers worldwide.

Responsibilities:
  • Execute day-to-day patient order management activities, including order initiation, exception handling, order completion, invoicing, credits, and returns.
  • Maintain accurate Scheduling Master Data and other operational master data across ERP and scheduling systems for commercial and clinical Cell Therapy programs.
  • Monitor automated document creation (e.g., sales orders, purchase orders) and resolve system exceptions in ERP and scheduling platforms.
  • Provide timely issue resolution and escalation support for order, scheduling, and master data-related operational challenges.
  • Support ERP and scheduling system enhancements, market launches, and operational readiness activities, including User Acceptance Testing (UAT), requirements gathering, and system validation.
  • Maintain and update SOPs, work instructions, and business process documentation to ensure alignment with current operational practices.
  • Collaborate routinely with regional SCLT teams (NorAm, EU, APAC) and cross-functional partners in Manufacturing, Production Planning, Commercial, Product Data Management, Allocation &
  • Demand Management, Finance, and external distributors.
  • Engage with internal and external stakeholders through in-person, electronic, and virtual channels to support seamless patient treatment center operations.
  • Support reporting and KPI tracking efforts; partner with BI&A teams to develop dashboards and tools that monitor operational performance.
  • Identify process gaps and opportunities for improvement; contribute to the design and implementation of future-state workflows and continuous improvement initiatives.
  • Support deviations, CAPAs, investigations, and operational escalations related to order management, scheduling, and master data processes.
  • Participate in cross-functional projects, working groups, and operational meetings as assigned.
  • Provide on-the-job training and knowledge sharing in areas of subject-matter expertise to support team capability building.
  • Contribute to a positive end-to-end customer experience for global treatment centers by ensuring accuracy, responsiveness, and operational excellence.


Top Skills:
ERP System Integration Knowledge
  • Proven understanding of ERP system integrations, including how upstream and downstream systems exchange data and the impact to business processes.
  • Hands-on involvement in system changes impacting master data (e.g., UAT cycles, data migrations, SOP updates, governance processes)
  • Demonstrated experience improving or maintaining data accuracy (e.g., &Client;98% accuracy, reduction in errors/exceptions, turnaround time SLAs)
Experience in GMP / GxP Regulated Environments
  • Prior experience working in GMP and/or GxP regulated environments, with an understanding of compliance, documentation, and audit requirements.
Proficiency in Microsoft Office Tools
  • Advanced proficiency in Microsoft Office applications (Excel, Outlook, PowerPoint, and Word), including data analysis, reporting, and professional communication.


Education and Experience:
  • Bachelor's degree or 4+ years of experience in the pharmaceutical/biotech industry.
  • Experience in a regulated (cGMP/FDA) environment.
  • Strong background in order management, planning/scheduling, or master data management within supply chain or patient operations.
  • Cell Therapy or patient-specific therapy experience preferred.
  • Proficiency with ERP and scheduling systems (e.g., Oracle, SAP, APEX, GPS).
  • Advanced proficiency in Microsoft Office 365 (Outlook, Excel, PowerPoint, Word).


Knowledge, Skills, and Abilities:
  • Highly self-motivated, professional, and able to work independently or collaboratively.
  • Strong communication and presentation skills.
  • Skilled in planning, organizing, and synthesizing complex information.
  • Effective at managing tense situations and de-escalating issues.
  • Flexible and adaptable in a dynamic, rapidly evolving environment.
  • Strong customer service orientation and commitment to operational excellence.
  • Comfortable working with global and culturally diverse teams.
  • Demonstrates Client core values: Integrity, Passion, Innovation, Accountability, Urgency, and Inclusion.


Additional Requirements:
  • Position is office-based in Seattle, Giralda Farms; minimum 60% in-office attendance required.
  • Remote work must be performed from a consistent home office setup with reliable internet.
  • Evening, weekend, and holiday on-call support may be required.
  • Travel up to 10%; international travel no more than once per year.


Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com

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