Analysis Skills, Benchmarking, Business Case, Call Center Operations, Candidate Sourcing, Category Development, Category Management, Cellular Telephone, Communication Skills, Contract Creation, Contract Negotiation, Cost Analysis, Cost Control, Cost Estimates, Cost Modeling, Cross-Functional, Financial Analysis, Forecasting, Genesys Solutions, Leadership, Maintain Compliance, Management Strategy, Metrics, Microsoft Office, Negotiation Skills, Network Architecture/Engineering, Network Performance/Analysis, Operations Security (OPSEC), Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Pricing, Process Improvement, Product Positioning, Project/Program Management, Proposal Writing, Purchasing/Procurement, Regulatory Requirements, Request for Proposals (RFP), Risk, Risk Management, SIP (Session Initiation Protocol), Service Level Agreement (SLA), Sourcing Strategy, Strategic Analysis, Strategic Planning, Total Cost of Ownership, Usage Analysis, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Relations, Vendor/Supplier Selection, VoIP (Voice over IP), Wide Area Network (WAN), Willing to Travel, Wireless Communications, Writing Skills