• Conduct a full assessment and optimization of the Microsoft ecosystem including M365, Intune, Entra, devices, and security tools
• Identify gaps across configuration, security, device management, and compliance and implement improvements to increase system health and vulnerability posture
• Manage corporate devices across Windows, MacOS, iOS, and Android including lifecycle, policy enforcement, and compliance
• Administer Microsoft Intune, Azure Portal, and related endpoint management tools
• Manage identity and access systems including Microsoft Entra, Active Directory, Duo, and SSO integrations
• Configure conditional access policies, authentication methods, and identity synchronization
• Support endpoint security and vulnerability management using Microsoft Defender and Purview
• Develop and maintain automation scripts using Python and PowerShell to improve operational efficiency
• Leverage AI tools to scale support output, reporting, and reduce manual work
• Administer and support Microsoft platforms including Exchange, Teams, SharePoint, and OneDrive
• Support integrations across systems including HR platforms, JIRA SSO, and internal environments
• Provide Tier 2 and Tier 3 support across devices, enterprise applications, and collaboration tools
• Troubleshoot complex issues across endpoints, identity systems, and communication platforms
• Support additional infrastructure including audio and video systems, file management platforms, and physical security systems
Day to Day Responsibilities
• Perform audits and assessments of Microsoft systems and implement improvements
• Manage endpoint devices and enforce policies through MDM tools
• Maintain and configure identity and access systems and security controls
• Develop and execute automation scripts to streamline workflows
• Utilize AI tools to enhance productivity and support operations
• Administer Microsoft collaboration and productivity platforms
• Support integrations across enterprise systems and platforms
• Provide advanced support for end users and resolve complex technical issues
• Maintain documentation and support enablement initiatives
• Support infrastructure systems including AV, cloud workspaces, and enterprise applications
• Collaborate with internal teams to improve system performance, security, and efficiency
Preferred Experience and Attributes
• Experience in IT, systems engineering, or Microsoft focused roles
• Strong experience with Microsoft 365 including Exchange, Teams, SharePoint, and OneDrive
• Experience with Microsoft Entra and Active Directory
• Experience with Microsoft Intune and endpoint management across Mac and Windows environments
• Experience developing automation scripts using Python and PowerShell
• Experience with endpoint security tools such as Microsoft Defender
• Strong troubleshooting skills across devices, identity, and collaboration tools
• Ability to operate independently in a fast paced environment
• Experience using AI tools for automation or support workflows is preferred
• Familiarity with Microsoft Purview, data governance, and DLP is preferred
• Exposure to AWS Workspaces or cloud infrastructure is preferred
• Experience supporting multi tenant environments is preferred
• Knowledge of networking and enterprise infrastructure is preferred
*3 Days On-site in Warren, NJ office*
This position is not open to third-party agencies or C2C arrangements. Direct applicants only.
| Location | Boston, MA |
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