3rd Level Support, Amazon Web Services (AWS), Analysis Skills, Automation, Change Management, Citrix Product Family, Cloud Computing, Clustering Software, Communication Skills, Computer Science, Computer Security, Configuration Management, Database Administration, Desktop Virtualization, Document Change Management, Establish Priorities, High Availability, ITIL (IT Infrastructure Library), Identify Issues, Incident Response, Information Technology & Information Systems, Interpersonal Skills, Linux Operating System, MCSE - Microsoft Certified Systems Engineer, Microsoft Active Directory, Microsoft Certifications, Microsoft Exchange Server, Microsoft Product Family, Microsoft SQL Server, Microsoft SQL Server DBA (Database Administration), Microsoft Windows Azure, Microsoft Windows Server, Microsoft Windows System Administration, On Site Support, Oracle Database, Organizational Skills, Performance Analysis, Performance Tuning/Optimization, Policy Development, Presentation/Verbal Skills, Red Hat Linux Operating System, Release Management/Engineering, SQL (Structured Query Language), Scripting (Scripting Languages), ServiceDesk, Software as a Service (SaaS), System Center Configuration Manager (SCCM), Systems Administration/Management, Systems Engineering, Systems Maintenance, Team Player, Technical Recruiting, Testing, VMWare, Windows PowerShell, Writing Skills