Sr Tax Manager

The Sr. Tax Manager owns Crumbl's day-to-day tax operations across the U.S. and Canada - hands-on

responsibility for indirect tax compliance, substantive review of income tax filings prepared by external

advisors, and ownership of the full compliance calendar. This role is Crumbl's internal technical resource

on tax matters and supervises one Sr. Tax Accountant. Specialist structuring matters are resolved with

external advisors and the SVP of Finance; identifying those matters early and framing the question well

is an expectation of this role, not a shortcoming in it.

Responsibilities

Indirect Tax - U.S. and Canada

Multi-state sales and use tax compliance and Canadian GST/HST, QST, and PST filings, including

NetSuite-to-portal reconciliation, GST recovery, and new registrations as the footprint expands

A documented taxability matrix covering franchise fees, royalties, technology fees, marketing

fund contributions, merchandise, and training revenue

Review and sign-off on all indirect tax returns prepared by the Sr. Tax Accountant prior to filing

Sales tax configuration in NetSuite and exemption certificate management; monitoring monthly

reporting for locations collecting incorrect rates and coordinating remediation through

Franchise Partner Coaches

State and provincial registrations, notices, annual reports, and indirect tax audits end to end

Income Tax and External Advisor Oversight

Day-to-day execution with Crumbl's external tax provider - data requests, internal timelines,

deliverable quality, and deadlines

Review of externally prepared federal, state, and Canadian returns and extensions, with

substantive scrutiny of filing positions rather than tie-out alone

Review of the R&D credit study, Section 174 / 174A treatment, UNICAP calculations, and

proposed method changes; escalating elections that carry cash impact

Quarterly estimates and review of the quarterly apportionment file, verifying income ties to the

financial statements and testing sourcing methodology

Franchise tax and gross receipts filings including Delaware franchise tax, Texas margin tax,

Washington B&O, and Ohio CAT

Partnership Distributions and Cross-Border Risk

The quarterly tax distribution estimate per the operating agreement, for SVP of Finance and

investor review, and confirmation that distributions are funded on schedule

K-1 timing with the external provider and tracking of partnership tax attributes including net

operating losses and credits

The permanent establishment monitoring protocol for Mexico - employee travel, in-country

activity, contract execution, inventory location - escalating any change in facts promptly rather

than at period end

Monitoring of U.S. state and Canadian provincial nexus creation from system expansion,

employee presence, marketplace facilitator rules, and economic thresholds, flagging registration

requirements before obligations accrue

Coordination of transfer pricing documentation, cross-border withholding, Japan corporate

income tax filings, and Crumbl International profitability with external advisors

Close, Process, and Controls

Monthly tax accruals, reconciliation of tax-related balance sheet accounts, review of the

externally prepared income tax provision, and support for tax-related audit requests

The tax compliance calendar, with a named owner and due date for every filing obligation,

domestic and international

A written inventory of Crumbl's material tax positions and the rationale supporting each,

documented contemporaneously rather than reconstructed after the fact

Partnership with FP&A, Accounting, Legal, and Operations to bring tax considerations into new

initiatives, promotions, product launches, and entity changes before they go live

Team Development

Supervision and technical mentorship of one Sr. Tax Accountant, executing a written

development plan that expands their ownership of Canadian indirect filings, apportionment,

sales tax risk review, and annual registrations

A documented quarterly technical review covering changes in law, filing positions, and open

risks

Franchise-facing tax questions routed through Franchise Support

Requirements

Required

Minimum 6-9 years of progressive tax experience, including meaningful time in an in-house

corporate tax function

Hands-on ownership of multi-state sales and use tax compliance - direct execution and review,

not oversight of a fully outsourced process

Working knowledge of Canadian indirect tax (GST/HST, QST, PST), or strong cross-border

fundamentals and demonstrated ability to build it quickly

Experience reviewing externally prepared income tax returns with substantive technical

scrutiny, plus multi-state apportionment and nexus analysis

Familiarity with pass-through entity taxation, including K-1s, tax allocations, and tax distribution

mechanics

Proficiency with NetSuite or a comparable multi-entity ERP including tax configuration, and high

proficiency in Excel

Sound judgment about the limits of your own expertise - reliably escalating specialist matters

rather than improvising - and genuine interest in developing a junior team member

Preferred

CPA and/or advanced tax degree (MST or LLM in Taxation)

Prior experience as the sole or primary in-house tax resource at a multi-state, multi-country

middle-market company

Franchise, restaurant, retail, or consumer brand tax experience with multi-unit economics Private equity-backed company experience, including sponsor reporting and tax distribution

waterfalls

Exposure to permanent establishment analysis, cross-border structuring, or R&D tax credit

processes

Experience supervising a junior tax professional and building tax processes and documentation

from a limited starting point

Benefits & Perks

• Medical, dental, and vision benefits
• 15 days PTO/year
• 10 paid holidays
• Paid parental leave
• Personal phone bill reimbursement
• Gym reimbursement
• Corporate DoorDash DashPass membership
• Regular company and team activities
• 401k with competitive matching contribution plan
• Excellent opportunities for career growth
• Work in a hyper-growth company

Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.

Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.

Crumbl's 200+ unique cookie flavors rotate weekly and are served in our famous pink box!

Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.