Sr Tech Infra Program Manager, Gen AI S&OP team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of technical infrastructure program managers, software engineers, data specialists, supply chain specialists, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for planning and execution while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure Services (AIS) designs, delivers, and operates the global data-center fleet that powers every AWS service. Our servers, storage, networking, power, and cooling assets in more than 245 countries and territories. We tackle some of the world's most complex supply-chain problems so our customers can innovate without limits.

In this team you will own core functions that drive planning automation and optimization for the 0-2 year planning horizon for AWS"s rapidly growing AI/ML server footprint. You will partner with cross functional teams to deeply understand requirements for servers (power, materials, manufacturing capacity, etc.) and build forward looking plans on what we can deliver and when. Due to the quickly evolving nature of this business, requirements and designs change quickly and often involve long lead time inputs. You will partner with our tech teams to build systems that automate and optimize our planning strategies to enable scaling. Success requires exceptional judgment, a builder's mindset, and the ability to influence at all levels-from front-line planners to VP- and SVP-level business owners.

Key job responsibilities

• Own the global S&OP cycle - Drive an end-to-end, weekly/monthly/quarterly cadence that aligns AWS demand signals with supply, power, and capital plans.
• Deliver a trusted signal - Produce a single source of truth that reconciles financial plans, sales & growth outlooks, NPI roadmaps, transition ramps, and prior POR commitments.
• Run executive planning forums - Frame one-way vs. two-way-door decisions, articulate trade-offs, and secure leadership alignment across AIS, EC2, S3, EBS, Finance, and Energy.
• Architect planning systems - Guide software teams in automating demand-, supply-, and scenario-planning workflows (e.g., Connect, o9, Infor, Manhattan); own interim manual mechanisms until automation is in place.
• Build decision frameworks - Develop constrained-planning models that surface risks and levers under power, permitting, or component shortages.
• Measure what matters - Define KPIs and dashboards that quantify forecast accuracy, inventory turns, build-plan adherence, and capacity-delivery cycle time.
• Champion continuous improvement - Sponsor digital-transformation sprints that simplify processes, eliminate waste, and raise planning maturity across AIS.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Diversity conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.