Sr. Technical Product Manager-Xumo Play

Job Summary

Job Description

Highly Preferred Experience/Additional Info:

• Experience managing consumer-facing digital products.
• Experience with product development of Connected TV (CTV), streaming media, or OTT platforms.
• Experience with product development of mobile application (iOS and/or Android).
• Experience with user identity, authentication, profiles, privacy, or account management capabilities is a strong plus.
• Experience working with personalization, recommendation systems, search, or content discovery.
• Experience collaborating across large, matrixed organizations.
• Experience partnering with engineering teams using Agile/Scrum methodologies.
• Position is office based in Philadelphia, PA, 4 days/week & 1 day remote

Responsibilities:

• Represent the voice of the customer throughout the product lifecycle, translating customer needs and business objectives into product requirements and roadmap priorities.
• Conduct market research, customer analysis, and competitive assessments to inform product decisions and identify opportunities to improve the Xumo Play streaming experience.
• Collaborate closely with engineering, UX, QA, data, and other cross-functional teams to deliver high-quality product features on schedule.
• Participate in roadmap planning for product enhancements across the Xumo Play experience, including content discovery, personalization, user accounts, profiles, and other customer-facing capabilities.
• Collaborate with Comcast partner organizations to align on shared platform initiatives, including user accounts, authentication, profiles, child safety, privacy, and regulatory requirements.
• Communicate customer needs, market trends, opportunities, and product priorities while advocating for features that improve customer engagement and business outcomes.
• Evaluate product opportunities, technical feasibility, and dependencies to help prioritize roadmap investments and deliver customer value.
• Lead cross-functional product initiatives, coordinating stakeholders across Xumo and Comcast to drive execution and successful delivery.
• Recommend process, product, or service improvements by anticipating business challenges, customer needs, and evolving regulatory requirements.
• Contribute to product planning and roadmap execution by leveraging customer insights, product analytics, and collaboration with senior product leadership.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Data-Driven Decision Making; Technical Acumen; Digital Product Management; Cross-Functional Management; User Requirements

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +