Sr. Technical Program Manager, Advertising Services, Amazon Ads

Amazon

SEATTLE, WA

JOB DETAILS
SKILLS
Ad Serving, Advertising, Advertising Operations, Agile Programming Methodologies, Automation, Budgeting, Business Administration, Campaigns, Cross-Functional, Customer Experience, Customer Relationship Management (CRM), Leadership, Metrics, Performance Metrics, Product Management, Product Planning, Product Programs, Program Planning, Project Planning, Project/Program Management, Requirements Management, Risk, Salesforce.com, Service Level Agreement (SLA), Software Development, Software Engineering, Team Lead/Manager, Technical Delivery, Technical Leadership, Technical/Engineering Design, Time Management
LOCATION
SEATTLE, WA
POSTED
17 days ago
Description We are looking for a Senior Technical Program Manager (TPM) to build internal tools for Amazon Ads' services organization. Come join Advertising Services to deliver the unified surfaces, proactive signals, and workflow integrations that enable our teams to manage advertising customer relationships and campaigns at scale - faster, smarter, and with greater visibility than ever before. Our service teams own customer value realization for the world's largest advertisers across every media type within Amazon Ads. As we scale, we are investing in the internal tools and integrations that allow these teams to operate more effectively - putting the right information in front of the right person at the right time, connecting the communication channels our teams already use, and enabling proactive customer management. You will own a portfolio of initiatives across this space, partnering with engineering, Salesforce developer teams, and service team leaders to deliver. Key job responsibilities From problem definition through launch and adoption, you own the "what," the "when," and the "how well" for your portfolio. You will: - Define product requirements by working backwards from service team needs and advertising customer outcomes - Create, manage and communicate project plans for multiple programs - Translate technical and business requirements into backlog stories - Establish and manage towards meaningful goals and milestones - Partner with engineering to deliver integrations, automation, and unified surfaces - Lead goals and milestones with our developers and builders on implementation - Own adoption metrics, feedback, and iterate post-launch - Make trade-off decisions between speed and scope, managing expectations with senior stakeholders - Facilitate team's agile practice to ensure on time delivery About the team You'll join a team of passionate Amazonians who take ownership of everything they do. This talented group of builders, business owners, and operators with diverse ideas and backgrounds place high value on both quality and the advertising customer experience. Our services org is central to many aspects of advertising, from operations to creative, so you'll get expose to a mix of different teams, businesses and technologies. Basic Qualifications - 5+ years of technical product or program management experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience building and evaluating system-level technical design - Experience developing and executing/delivering product and technical roadmaps Preferred Qualifications - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - Experience with and deep understanding of advertising technologies (i.e., ad server, DSP) - Experience in Salesforce - Experience leveraging and improving internal tools - 7+ years of successful technology products work from ideation through launch experience - MBA, or Advanced degree Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 163,600.00 - 221,300.00 USD annually USA, WA, SEATTLE - 148,700.00 - 201,200.00 USD annually

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles