Job Description
Are you ready to be at the forefront of Agentic AI innovation and redefine the future of communication? Join our team as a Sr TPM and lead futuristic initiatives that will shape the next generation of intelligent, conversational experiences. In this role, you"ll work at the intersection of disruptive AI technologies and real-world impact, making a difference for millions of customers. You"ll collaborate with a team of passionate professionals who are as excited about innovation as you are, and together, you"ll push the boundaries of what"s possible with Alexa+.
As a Sr. Technical Program Manager, you"ll drive the development of next-generation features powered by advanced AI technologies, including Generative, Agentic, and Real-time AI. You"ll work closely with cross-functional teams, including product management, design, and data science, to design and deliver innovative solutions that leverage these AI technologies to enable seamless, intelligent experiences. You"ll also lead the integration of these advanced AI systems into Alexa"s core capabilities, ensuring a seamless and intuitive user experience.
Key job responsibilities
- Lead Comms initiatives across sync, async, contacts management, device software and common services.
- Partner with engineering teams, leadership, product management, and UX to ensure we"re building the best customer experience using innovative technologies.
- Serve as the POC for broader Alexa+ mechanisms like LRs, Deep Dives, Product Days
- Stakeholder management across Alexa and partner teams and manage executive level communications
- Lead the roadmap prioritization process
- Manage cross functional quality initiatives like CPDR deep dives and fixes
- Establish and improve processes for managing complex, cross-functional programs and coordinating release schedules
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Amazon Alexaunmatched
- Artificial Intelligence (AI)unmatched
- Contact Managementunmatched
- Cross-Functionalunmatched
- Customer Experienceunmatched
- Data Scienceunmatched
- Establish Prioritiesunmatched
- Functional Programming Languagesunmatched
- Leadershipunmatched
- Process Improvementunmatched
- Product Designunmatched
- Product Managementunmatched
- Project/Program Coordinationunmatched
- Project/Program Managementunmatched
- Quality Assuranceunmatched
- Technical Leadershipunmatched
- User Interface/Experience (UI/UX)unmatched
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