10+ years of experience in Technical Program Management directly with a Contract Manufacturing service for PCBAs, Electronics Manufacturing Services, Mechanical Assembly
Demonstrated experience in managing a large customer with multiple concurrent projects encompassing PCBAs and multi-level mechanical assemblies
Demonstrated experience in a customer facing role which requires smooth, timely communication, pricing and quoting, technical negotiations
Ability to discern and prioritize, time-sensitive, high-risk projects, requests, and changes that will impact production and delivery
Ability to understand and interpret multi-level BOMs in order to prioritize production and assembly scheduling
Proven experience working with operations and manufacturing teams consisting of purchasing, planning, manufacturing, quality, accounting
Direct experience working in environments certified to ISO 9001, ISO 13485 (Medical Devices), AS9100 (Aerospace), or IPC-A-610 / J-STD-001 standards.
PMP certification a plus
Responsibilities:
Main key channel of communication for clients. Act as a point of contact for resolution of service incidents and escalation
Developing and managing client relationships. Managing the coordination of cliental projects insuring high customer satisfaction and have responsibility for accounts of various levels of complexity
Coordination of interdepartmental activities ensuring completion of all commitments made relative to customer project timelines, delivery, quality, and actions
Effectively manage product margin and pricing of customer products Identifies new business opportunities. Ability to manage customer quotes requests
Managing ECO/ ECN/ MCN/ Deviation of assigned accounts
Conducts reviews on accounts on a regular basis to evaluate clients' needs to match with appropriate products and/or services
Prepares project trackers and works with the factory to commit and drive projects to completion
Numbers & Facts
Location
San Jose, CA
Skills
AS 9100unmatched
Accountingunmatched
Aerospace and Defenseunmatched
Bill of Materials (BOM)unmatched
Business Skillsunmatched
Contract Managementunmatched
Contract Manufacturingunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Satisfactionunmatched
Customer/Client Researchunmatched
Electrical Engineeringunmatched
Electronics Manufacturing Servicesunmatched
Establish Prioritiesunmatched
ISO (International Organization for Standardization)unmatched
ISO 9001unmatched
Manufacturingunmatched
Manufacturing Assemblyunmatched
Manufacturing Engineeringunmatched
Manufacturing Managementunmatched
Manufacturing Operationsunmatched
Mechanical Assemblyunmatched
Mechanical Engineeringunmatched
Medical Equipmentunmatched
Multitaskingunmatched
Negotiation Skillsunmatched
Pricingunmatched
Printed Circuit Board Assembly (PCBA)unmatched
Procurement Planningunmatched
Product Managementunmatched
Product Pricingunmatched
Production Scheduleunmatched
Project Management Professional (PMP)unmatched
Project/Program Coordinationunmatched
Project/Program Managementunmatched
Riskunmatched
Sales Prospectingunmatched
Technical Leadershipunmatched
Time Managementunmatched
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