Sr. Technical Program Manager, Networking Operational Excellence

Amazon

Seattle, WA

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JOB DETAILS

SKILLS

Amazon Web Services (AWS), Automation, Blueprints, Budgeting, Computer Networks, Cross-Functional, Ecosystems, Establish Priorities, Green Construction, Leadership, Machine Tool, Multitasking, Network Administration/Management, Network Operations Center, Network Software, Network Support, Network System Hardware, Network Systems, Organizational Development/Management, Performance Management, Performance Metrics, Problem Solving Skills, Process Improvement, Product Management, Product Programs, Project/Program Management, Risk, Schedule Development, Service Level Agreement (SLA), Software Development, Software Engineering, Sustainability, Systems Administration/Management, Team Lead/Manager, Team Player, Technical Leadership

LOCATION

Seattle, WA

POSTED

30+ days ago

Description We are looking for a Senior Technical Program Manager to join the AWS Networking Operational Excellence team. The ideal candidate will require proven technical project management, critical thinking and problem solving skills. The candidate should be open to new challenges, extremely good at multi-tasking, innovative, self-directed and a great team player. Candidates should drive continuous process improvement, and collaborate effectively with cross-functional operational and software engineering teams to solve problems and implement new solutions. You'll collaborate with people across AWS to help us deliver the highest standards deliverables for network operations. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. If you like to work with new technologies and optimize existing technology, and have experience participating in network/systems support for a large-scale enterprise or a service provider, we encourage you to apply! Your work will play a key role in driving the stability and sustainability of next-generation networking solutions. Key job responsibilities - You'll drive both network hardware and software programs to meet the ever-growing customer demand. - You'll manage competing cross-organizational projects/programs on a global scale. - You'll interact cross-team Network Managers, cross-team Technical Program Managers, Engineers, and Data Center Technicians and senior management. - You will run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles. - You'll work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful-eye on timelines and costs. - You'll drive simplification efforts in engineering and project/program management, and architectures to unblock innovation. - You'll partner with multiple teams across various locations to ensure priorities are agreed and outcomes are delivered. A day in the life Technical Program Managers in the BERE organization have a wide range of responsibilities: we work with internal partners to develop and implement the next gen infrastructures along with the tooling ecosystems to support with these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blue print at our scale allowing our engineers to develop solutions to the complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events. About the team Within AWS Networking, the Backbone, Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. We provide the massive scale required to support our AWS customers and internal services, via a network that grows by 70% annually. In addition, we have teams that are responsible for the design and operation of our global corporate office and data center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers. We provide software tooling that allows the global AWS footprint to scale via new Region and edge location builds, automated systems that control the flow of traffic across devices, and are building our next generation network controllers to drive improved performance and efficiency across the networks that we operate. Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles

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