Sr. Technical Program Manager - Ordering, Ordering

Come build the future of Amazon"s Ordering Experience!

The Ordering team at Amazon is at the core of our customer experience, ensuring a seamless and efficient ordering process for millions of customers worldwide. As a Sr. Technical Program Manager, you will play a crucial role in driving the successful execution of projects and initiatives that enhance our customers" ordering journey, streamline operational efficiencies, and foster adoption of cutting-edge technologies in the ordering domain.

In this role, you will collaborate with cross-functional teams across Amazon, including customers, product management, partners, and the Ordering team itself. Your responsibilities will involve identifying and prioritizing critical programs, implementing robust mechanisms for successful delivery, and driving customer-centric solutions that simplify and elevate the ordering experience.

The ideal candidate will embody Amazon"s leadership principles, such as Think Big, Invent and Simplify, Deliver Results, and Are Right, A Lot. You will have a passion for innovation, a keen eye for operational excellence, and a relentless drive to exceed customer expectations. Join us in shaping the future of Amazon"s Ordering Experience and leave a lasting impact on the way our customers shop and purchase products.

Key job responsibilities

In this role, you will collaborate with a team of experts and drive the successful accomplishment of the following activities:

Dive deep into technical systems, developing a comprehensive understanding and staying connected to the details.

Collaborate closely with cross-functional teams, including engineering and product management, to define project goals, requirements, and deliverables.

Define strategies and build and execute roadmaps for the programs you own.

Track and communicate program progress, risks, and mitigation strategies to stakeholders.

Serve as the primary point of contact for worldwide stakeholders of the programs you run.

Work with internal teams to deliver defined requirements, driving automation and operational efficiencies.

As a Senior TPM on the Ordering team, you will play a pivotal role in shaping the future of Amazon"s ordering experience. Your expertise in program management, technical acumen, and ability to drive cross-functional collaboration will be instrumental in delivering innovative solutions that delight our customers and drive operational excellence.

A day in the life

In a dynamic, fast-paced day, the Senior Technical Program Manager on Amazon"s Ordering team juggles strategic planning, technical depth, stakeholder management, and cross-functional collaboration. They dive deep into project roadmaps, mitigating risks and bottlenecks while aligning global stakeholders on progress. Collaborating with engineering and product teams, they translate customer needs into actionable requirements, ensuring an exceptional ordering experience. The TPM defines strategies, builds executable roadmaps, and drives automation for operational efficiencies. Embodying Amazon"s leadership principles, they navigate complex technical landscapes, manage expectations, and foster cross-functional synergy, ultimately shaping the future of Amazon"s ordering experience.

About the team

Welcome to the Amazon Ordering Team, dedicated to delivering exceptional ordering experiences worldwide. Our dynamic group of Technical Program Managers (TPMs) drive critical projects, balancing technical constraints with customer needs. Cross-functional collaboration fuels our success as we work closely with engineering, product, and stakeholders across Amazon. Innovation is our mantra, continuously exploring automation and efficiencies. Our TPMs navigate complexities, anticipate bottlenecks, and foster synergy to shape the future of ordering. Join our passionate team in redefining how customers shop and purchase on Amazon.