Agile Programming Methodologies, Atlassian JIRA, Automation, Change Management, Clinical Outcomes, Cloud Computing, Communication Skills, Continuous Deployment/Delivery, Continuous Improvement, Continuous Integration, DevOps, Documentation, Entrepreneurship, Finance, Financial Operations, Follow Through, Functional Programming Languages, Hardware Administration, Healthcare, Healthcare Providers, Hybrid Cloud, Identify Issues, Leadership, Machine Tool, Maintain Compliance, Manufacturing, Metrics, Operations Management, Patient Care, Pharmacy, Process Improvement, Product Engineering, Product Marketing, Product Planning, Project Management Certification, Project Management Professional (PMP), Project/Program Management, Purchasing/Procurement, Quality Assurance, Quality Management, Release Management/Engineering, Risk Management, Robotics, Sales Closing Skills, Schedule Development, Software Development, Software Development Lifecycle (SDLC), Software as a Service (SaaS), Supply Chain, System Integration (SI), System Operations, Technical Leadership, Technical/Engineering Design, Time Management
Senior Technical Program Manager (Product Operations)
Location: Milpitas, CA / Hybrid
Department: Product Operations
Reports to: Product Operations Leadership
Why Join Omnicell?
At Omnicell, we are transforming how healthcare systems operate-improving efficiency, safety, and outcomes for patients and providers alike. As a Senior Technical Program Manager, you'll play a critical role in strengthening the product engine that powers our enterprise platforms. You'll partner with Product, Engineering, and Operations leaders to orchestrate complex, high‑impact releases across cloud and on‑premise environments, accelerating feature delivery while ensuring quality, compliance, and reliability. This is an opportunity to influence how products scale, how teams collaborate, and how innovation reaches customers faster.
What You'll Do
Primary Impact: Enable predictable, high‑quality software and system releases by aligning cross‑functional teams, optimizing release processes, and driving execution across the full release lifecycle.
As a Senior Technical Program Manager, you will:
- Drive release strategy and execution across cloud‑based and on‑premise platforms, managing integrated schedules, milestones, and dependencies using tools such as Jira and Confluence.
- Define, maintain, and communicate release plans that align with product roadmaps, engineering priorities, and business objectives, ensuring transparency and accountability.
- Lead cross‑functional programs from design through delivery by securing alignment on technical approaches, timelines, and resourcing across Product, Engineering, QA, DevOps, and Operations.
- Coordinate across Omnicell functions, including Manufacturing, Supply Chain, Quality, Procurement, Finance, and Customer Operations, to ensure end‑to‑end readiness and execution.
- Anticipate risks and dependencies, proactively identifying issues that may impact scope, schedule, or quality; develop and drive recovery plans when needed.
- Partner with Change Management and Quality teams to ensure releases are controlled, compliant, and auditable.
- Identify and manage release risks and blockers, working closely with Product, QA, and Engineering to drive timely resolution.
- Ensure alignment with DevOps and CI/CD pipelines, enabling reliable, repeatable, and efficient deployments.
- Drive release readiness, coordinating with Product, Marketing, and Customer Operations to ensure documentation, training, and communications are complete.
- Continuously improve release processes, tooling, and automation through retrospectives, metrics, and data‑driven insights.
- Provide clear, executive‑level communication, translating complex program status into actionable insights for Product and Engineering leadership.
Who You Are
Minimum Qualifications
- Bachelor's degree in a technical discipline, business, or finance (or equivalent experience).
- 5+ years of experience in Technical Program Management.
- 10+ years of experience across program, project, product, or software development roles.
- Strong foundation in Agile development methodologies and SDLC practices.
- Proven experience leading complex, cross‑functional programs in ambiguous environments.
- Demonstrated ability to communicate clearly, influence without authority, and manage diverse stakeholders.
Preferred Qualifications
- Experience supporting enterprise SaaS platforms and large‑scale, multi‑system releases.
- Hands‑on experience with CI/CD pipelines, DevOps practices, and release automation.
- Familiarity with hybrid, cloud‑based, and on‑premise infrastructure environments.
- Proficiency with tools such as Jira, Confluence, and workflow visualization tools (e.g., Lucidchart).
- Experience supporting hardware‑integrated or regulated system releases.
- Project or Program Management certification (PMP, PgMP, CPM, DAU, or similar).
How You'll Elevate at Omnicell
At Omnicell, success is defined not only by results, but by how we achieve them. In this role, you will demonstrate our Elevate Behaviors by:
- Collaborate: Building trusted partnerships across Product, Engineering, Operations, and business teams to deliver shared outcomes.
- Inspire: Bringing clarity and confidence to complex programs, motivating teams through influence, transparency, and purpose.
- Develop: Continuously improving release practices, tools, and your own technical and leadership capabilities.
- Execute: Driving disciplined planning, risk management, and follow‑through to deliver on commitments.
- Impact: Challenging the status quo to improve velocity, quality, and customer outcomes at scale.
Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider's most trusted partner by our guiding promise of "Outcomes. Defined and Delivered."
Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
Our guiding principles inform everything we do:
- As Passionate Transformers, we find a better way to innovate relentlessly.
- Being Mission Driven, we consistently deliver on our promises.
- Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
- Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
- Intellectually Curious, eager to think deeper to learn and improve.
- In Doing the Right Thing, we lead by example in ALL we do.
We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.