Sr. Technical Program Manager (TPM), RDPI Global Engineering Hardware Development

Amazon.com Inc

MA

JOB DETAILS
SKILLS
Automation, Capacity Management, Communication Skills, Computer Engineering, Control Engineering, Cost Control, Cross-Functional, Customer Experience, Documentation, Establish Priorities, Hardware Design, Hardware Development, International Business, Leadership, Metrics, Multitasking, Network Administration/Management, Order/Customer Fulfillment, Process Improvement, Product Development, Product Management, Product Packaging, Product Planning, Project Management Software, Project Tracking, Project/Program Management, Prototyping, Quality Management, Reliability Engineering, Reliability Testing, Resource Management, Risk, Risk Analysis, Risk Management, Risk Management Framework (RMF), Robotics, Robotics Software, Scalable System Development, Schedule Development, Software Engineering, Software Testing, Standup Meetings, System Test, Systems Engineering, Team Player, Technical Leadership, Technical Presentation, Technical/Engineering Design, Test Design
LOCATION
MA
POSTED
30+ days ago

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you"ll fit right in here at Fulfillment Technologies & Robotics. We are a smart team of doers who work passionately to apply leading edge advances in robotics and software to solve real-world challenges that will transform our customers" experiences in ways we can"t even imagine yet.

The Robotics Delivery and Packaging Innovation (RDPI) Global Engineering Hardware Development team drives product development for advanced packaging and sortation automation solutions throughout the Concept, Alpha, and Beta phases of the Product Development Process (PDP). In this role, you will be responsible for end-to-end ownership of hardware development programs, managing development schedules, prioritizing workstreams, and coordinating deliverables with both upstream planning and downstream production teams to ensure seamless transitions between PDP phase gates.

As a Hardware Development Technical Program Manager, you will enable engineering disciplines to focus on design and testing by leading technical reviews, tracking progress against functional requirements, owning key milestone reviews and maintaining a robust risk management framework that proactively identifies and mitigates potential issues before they impact schedules or deliverables. You will partner with Engineering Technical Leads and Product Management Teams to influence the development process and deliver transformative solutions by balancing schedule constraints, technical requirements, and cost optimization, while focusing on the long-term success and adoption of our innovations.

This role requires a unique blend of technical depth, program management expertise, and leadership skills to successfully drive hardware development programs from concept to completion while maintaining strong alignment with business objectives and customer needs. You are expected to work independently with a strong sense of ownership in a complex, fast-paced, and high-ambiguity environment where multi-tasking is required.

Key job responsibilities

Product Development Leadership

  • End-to-end ownership of hardware development through Concept, Alpha and Beta phases
  • Drive technical reviews and milestone completions
  • Manage development schedules and prioritize workstreams
  • Coordinate seamless transitions between PDP phase gates

Technical Program Oversight

  • Track progress against business and functional requirements
  • Lead key milestone reviews in Concept, Alpha, and Beta phases at the Executive Leadership level.
  • Manage program resources and capacity planning
  • Drive cost optimization without compromising schedules

Risk Management

  • Maintain robust risk tracking and mitigation frameworks
  • Evaluate and escalate risks appropriately
  • Coordinate cross-functional risk response
  • Own risk documentation and reporting to RDPI Leadership

Stakeholder Management

  • Partner with Engineering Technical Leads and Product Management Teams
  • Facilitate cross-functional collaboration across Hardware, Controls, Software, Test Engineering, Reliability, and Deployment teams
  • Drive effective communication across all levels

Execution Framework

  • Maintain integrated schedules in program management tools
  • Track milestones and dependencies
  • Manage resource allocation and constraints
  • Own weekly/bi-weekly program reviews
  • Prepare and present at Global Engineering Monthly Business Reviews
  • Maintain program documentation and metrics
  • Contribute to Product Roadmap key milestones reporting

A day in the life

As a Hardware Development TPM in RDPI Global Engineering, you"ll lead daily stand-ups with Hardware, Controls, Software, Test Engineering, Reliability, and Product Management teams to track progress against functional and non-functional requirements and remove blockers. You"ll facilitate technical milestone reviews where Engineering teams present data-driven recommendations enabling leadership go/no-go decisions. Your primary customers are RDPI Leadership who depend on your program insights for investment decisions, engineering disciplines who need schedule clarity and obstacle removal, and Amazon"s fulfillment network operations teams who will deploy your automation solutions. You"ll solve ambiguous challenges like managing accelerated schedules, influencing trade-off decisions against Product Development Process, resolving cross-functional conflicts, driving cost optimization while maintaining quality, and establishing program management frameworks in newly formed programs lacking structure.

About the team

The RDPI Global Engineering Hardware Development team drives innovation in packaging and sortation automation that transforms how Amazon delivers to customers worldwide. We"re a collaborative team of TPMs, Hardware Design Engineers, Controls Engineers, Systems Engineers, Test Engineers, and Reliability Engineers united by a mission to develop sustainable, scalable automation solutions that reduce cost to serve while improving customer experience. Our culture emphasizes ownership, technical depth, and long-term thinking-we design solutions meant to operate for 10-15 years across hundreds of fulfillment centers. We thrive in ambiguity, moving quickly from concept to prototype while maintaining rigorous engineering standards. We celebrate diverse perspectives, encourage healthy debate, and commit fully once decisions are made.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles