The Technical Project Manager is a highly execution-focused role responsible for leading complex, cross-functional initiatives across Telegent's mobile communications platform. This role drives the delivery of technical projects including carrier integrations, messaging and voice infrastructure, provisioning systems, and platform enhancements.
The Technical Project Manager partners closely with engineering, product, carrier partners, and operations teams to ensure projects are delivered on time, meet technical requirements, and align with business objectives. This role requires a strong understanding of telecom systems, APIs, and platform architecture, along with the ability to translate business needs into technical execution.
WHAT YOU'LL DO
Lead end-to-end delivery of technical initiatives including carrier integrations, messaging (SMS/MMS), voice infrastructure, provisioning systems, and platform enhancements
Define project scope, technical requirements, timelines, dependencies, and success criteria in partnership with engineering and product teams
Translate business and customer requirements into clear technical deliverables, user stories, and execution plans
Coordinate cross-functional teams across engineering, product, operations, and external partners to ensure seamless execution
Own project communication including status reporting, risk identification, mitigation planning, and escalation
Partner with engineering on integration planning, architecture discussions, and technical decision-making
Work with carrier partners and vendors on integrations, testing, and issue resolution
Support enterprise customer onboarding from a technical implementation perspective and act as a point of contact during integrations and escalations
Track and analyze project performance, system metrics, and delivery KPIs to drive continuous improvement
WHAT WE'RE LOOKING FOR
Strong grasp of software development lifecycles, API integrations, and distributed systems
Experience in telecom and/or enterprise integrations is a strong plus
Comfortable working in ambiguity and building structure where little exists
Deep experience using AI tools to improve planning, documentation, and workflow efficiency
PMP, CAPM, or equivalent certification preferred but not required
Proven ability to manage complex technical projects with multiple dependencies
Excellent communication skills with the ability to translate between technical and non-technical stakeholders
Experience with project management and collaboration tools such as Jira, Asana, Trello, or similar