Sr. Technical Salesforce Business Analyst

Marchon Partners

Everett, MA

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JOB DETAILS

SKILLS

Agile Programming Methodologies, Atlassian JIRA, Backlog Prioritization, Business Analysis, Business Processes, Continuous Deployment/Delivery, Continuous Integration, Cross-Functional, Customer Satisfaction, Establish Priorities, Investment Management, Meeting Minutes, Microsoft Office, Mock Up, Multitasking, Process Analysis, Production Support, Project Evaluation, Project Planning, Project/Program Management, Requirements Management, Risk Analysis, Root Cause Analysis, Salesforce.com, Scrum Product Owner, ScrumMaster, Sprint Planning, Sprint Retrospective, Standup Meetings, Time Management, Unified Modeling Language (UML), Use Cases, Web Design

LOCATION

Everett, MA

POSTED

30+ days ago

This role is hybrid onsite one day per week in Boston. Applicants MUST be able to attend ONSITE interview, this is mandatory part of the hiring process.

Marchon's client is seeking a Sr. Technical Salesforce Business Analyst to work on a few critical Salesforce projects. The successful candidate collaborates closely with Program Manager(s) to drive project success and ensure high customer satisfaction; work independently and able to manage multiple priorities in a fast-paced environment. Additionally, the successful candidate should be a quick learner, connect dots and understand the end-to-end business process and system functionality to bridge the gap between business needs and technical solutions.

Minimum Qualifications (Please add minimum education requirement here):

Minimum of 5 years of Technical Business Analysis experience.
Good experience in implementing continuous integration and continuous delivery (CI/CD), preferably Worked in a Salesforce implementation project.
Able to produce accurate documents in timely manner: such as Business Requirement Documents, Software Requirement Documents, Process workflows, RAIDQs, Project Plans, User guides/Training materials, Meeting Minutes among others.
Experience in facilitating requirement analysis sessions with large and diverse stakeholder groups through requirements meetings, workshops, JAD sessions etc.
Work with stakeholders to prioritize requirements effectively based on business value, risks and constraints.
Possess the strong ability to read, analyze and interpret general business documents and governmental regulations; to write clear and legible documents, business correspondence and meeting notes; create presentations to effectively convey information and respond to questions from managers, employees, vendors, and governmental agencies.
Experience with analyzing inefficient business processes (manual entry, old technology, migrations, etc.) and working with business stakeholders and IT partners to create requirements for effective automated solutions.
Experience in creating visual diagrams of the system by UML (Use case, Activity, Business Process Diagrams), and creating web page mock-ups.
Provide production support analysis, conduct root cause investigations, and drive stakeholder communication.
Create and manage Epics, User Stories and Acceptance Criteria in Jira and coordinate backlog priorities with Scrum Masters, Product Owners and Development teams.
Participate actively in Agile ceremonies including backlog grooming, sprint planning, daily standups, sprint reviews and retrospectives with cross-functional delivery teams.
Proficient with MS Office; including Word, Excel, PowerPoint, Outlook, and Visio.
Understand the Project Management methodologies and practices to be able to work closely with a Program Manager and seamlessly move into the PM role on occasion.
Experience with evaluating project risks and issues and assisting Program Manager/Portfolio Manager with prioritization and development of mitigation or resolution strategies.

About the Company

Marchon Partners

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