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Sr. Technology Support Technician

V2Soft
  • Pompano Beach, FL
  • Quick Apply
4 days ago

Job Description

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!

Please visit us at www.V2soft.com to know more.
Job Responsibilities:
  • Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners
  • Assists in coordinating audiovisual setups and video conferencing support
  • Virtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.)
  • Audiovisual Equipment knowledge preferred (Microsoft Teams Rooms certified equipment)
  • Monitors and maintains computer systems using company-provided tools, like Active Directory and Microsoft Endpoint Configuration Manager (MECM).
  • Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed.
  • Recommend strategies to increase efficiencies which may include implementing new practices, devices, and/or software.
  • Proficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11
  • Collaborate and assist with other areas of the IT department on projects and initiatives
  • Onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday
  • Participate in after-hours (evening & weekend) on-call rotation
  • Travel to remote locations to provide support, as needed
  • Perform other duties as assigned
  • Ability to lift 50 pounds
Required Skills:
  • IT Enterprise experience is preferred
  • High school diploma or equivalent; additional certifications or relevant education is a plus.
  • Ability to learn new systems and software in a fast-paced environment.
  • Strong problem-solving skills, critical and analytical thinking, and the ability to adapt to change.
  • Ability to manage multiple priorities and work independently or as part of a team.
  • Capacity to perform in high-pressure situations, with strong organizational and time-management skills.

V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.

Numbers & Facts

LocationPompano Beach, FL

Skills

  • Analysis Skillsunmatched
  • Artificial Intelligence (AI)unmatched
  • Audiovisualunmatched
  • Business Solutionsunmatched
  • Capability Maturity Model Integration (CMMI)unmatched
  • Cloud Computingunmatched
  • Community Supportunmatched
  • Computer Hardwareunmatched
  • Computer Maintenanceunmatched
  • Computer Systemsunmatched
  • Configuration Managementunmatched
  • Document Scannersunmatched
  • Fortune 500 Customersunmatched
  • Hardware Installationunmatched
  • High School Diplomaunmatched
  • High Tech Industryunmatched
  • ISO (International Organization for Standardization)unmatched
  • Identify Issuesunmatched
  • Lift/Move 50 Poundsunmatched
  • Microsoft Active Directoryunmatched
  • Microsoft Excelunmatched
  • Microsoft Outlookunmatched
  • Microsoft Product Familyunmatched
  • Microsoft Windows Operating Systemunmatched
  • Microsoft Wordunmatched
  • Mobile Devicesunmatched
  • Multitaskingunmatched
  • Nonprofitunmatched
  • On Callunmatched
  • Organizational Skillsunmatched
  • Printersunmatched
  • Problem Solving Skillsunmatched
  • Software Administrationunmatched
  • Software Configuration Managementunmatched
  • Software Engineeringunmatched
  • Systems Administration/Managementunmatched
  • Systems Maintenanceunmatched
  • Team Playerunmatched
  • Technical Leadershipunmatched
  • Technical Recruitingunmatched
  • Technical Supportunmatched
  • Testingunmatched
  • Time Managementunmatched
  • Videoconferencingunmatched
  • Willing to Travelunmatched

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