Sign upLog in

Sr. UX Analyst

AutoZone

Elk Grove, CA

Apply
JOB DETAILS
SALARY
$84,000–$147,000 Per Year
SKILLS
Adobe Creative Suite, Agile Programming Methodologies, Analysis Skills, Artificial Intelligence (AI), Atlassian JIRA, Automotive Repair and Maintenance, Automotive Technology, Blueprints, Business Analysis, Cloud Computing, Computer Science, Cross-Functional, Customer Satisfaction, Customer/Client Research, Data Analysis, Dental Insurance, Diagnostics Solutions/Software, Diversity, Documentation, Documentation Design, Graphical User Interface (GUI) Design, Graphics, Human-Computer Interaction, Illustrating Ability, Leadership, Mentoring, Multitasking, OEM (Original Equipment Manufacturer), Product Design, Product Engineering, Product Lifecycle, Product Management, Product Support, Prototyping, Quality Assurance, Retail Management, Scrum Project Management and Software Development, Software Prototyping, Software Testing, Status Reports, Stock Purchase Plans, Team Player, Test Design, Test Plan/Schedule, Test Scripts, Testing, Time Management, Usability Engineering, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX), Vision Plan, Wireframes
LOCATION
Elk Grove, CA
POSTED
Today
Job Description

Hybrid role 3X a week in office in Elk Grove, CA; no remote capabilities

Position Summary:

The Senior User Experience (UX) Analyst plays a critical role in supporting the overall product vision and driving keyproduct design decisions. As a member of the Product Management Team, this position works closely with Product and Design leadership, Product Owners, Business Analysts, Development Engineers, Subject Matter Experts, other UX Analysts, SCRUM teams, as well as other departments throughout the organization.

The Senior UX Analyst works with the Senior UX Manager to define the vision of the end-to-end product design and user experience. They perform design analysis and are responsible for creating comprehensive documentation and complex prototypes that define the optimal user workflow and follow defined user stories. The resulting work product serves as the blueprint for Developers in creating world-class software and as testing definitions for Quality Assurance Engineers.

This position takes a lead role in establishing and governing the standards and documentation that define the visual language, patterns of interaction, and quality specifications that ensure continuity in design and user experiences across products and form factors.

This position leads the conceptualization and design of user interactions, including motion and sound design, from inception to completion, as well as legacy product revision, creating unique and innovative software solutions.

The Senior UX Analyst strives to maintain a complete understanding of product users and serve as their advocate. They lead perform ongoing customer research, analyze various data sources, review and categorize in-product feedback, and most importantly conduct user tests. They utilize this understanding in formulating all product decisions and to ensure designs are user-centered throughout product lifecycle.

The Senior UX Analyst is responsible for ensuring all projects are following the process of discovery, design, testing, and iteration. They also ensure every product design meets user goals, ensures an excellent user experience, and is highly intuitive.

The Senior UX Analyst serves as a lead and mentor. It is the highest-level, non-management position on the UI/UX team and reports to the Senior UX Manager.

Position Responsibilities - Other duties may be assigned:
  • Serve as a lead and mentor to the UI/UX team and contribute to its ongoing success.
  • Help design leadership in crafting the vision of the end-to-end user experience.
  • Serve as a subject matter expert for user experience and design across all internally and externally facing products, platforms, and form factors.
  • Perform analysis, documentation and development of optimal user workflows, translate them into efficient user journeys, and create professionally designed product screens.
  • Ensure all resulting work product is efficient, accomplishes user goals, and satisfies requirements and/or acceptance criteria defined in user stories.
  • Help design leadership in establishing and maintaining a standard approach to design documentation. Create all documentation necessary to convey the end-to-end user experience. including, but is not limited to personas, IA maps, content inventories, user journeys, diagrams, low and high-fidelity wire frames/wire flows, specifications, interactive prototypes, as well as other testable media.
  • Help review other UX Analysts' work and provide feedback and guidance on workflows and design.
  • Lead efforts on conceptualization and design of user interactions, including motion and sound design.
  • Lead ongoing customer and product research projects, including interviews and on-site visits in order to fully grasp the needs of users first-hand and document online / offline user tasks.
  • Create testing plans and scripts, conduct and moderate on-site or remote testing using wireframes, prototypes, and functional software, then document findings.
  • Perform analysis of test results and provide written recommendation for usability improvements and enhancements to product design and workflows.
  • Serve as an end-user advocate; drive user needs and goals into both creative and pragmatic product design solutions.
  • Develop, iterate, and govern standardized UI patterns and Design Elements to promote efficiency and continuity across the products and enterprise.
  • Lead the creation and maintenance of a standardized design components that provides continuity across products and serves as a foundation for an overall design system.
  • Create product-related graphics and Illustrations such as icons and other visual elements needed to deliver products that adhere to established standards for professionalism, aesthetics, and quality.
  • Regularly attend Agile ceremonies and serve as the Subject Matter expert for user experience and design on SCRUM teams as assigned. Complete work within defined sprint cycles. Utilize online resources, such as JIRA and Confluence to track and report the status for assigned work. Contribute to sprint demos and demonstrate work completed.
  • Strong leadership, analytical thinking, documentation, communication, time-management, and multi-tasking skills
  • Ability to analyze user needs and translate insights into user flows, journey maps, requirements, and UX documentation
  • Expertise in Figma and Adobe Creative Cloud (Illustrator, XD), Axure, or similar tools for wireframing and prototyping
  • Experience leveraging AI to enhance efficiency in UX workflows (research, prototyping, content generation, or documentation)
  • Strong cross-functional collaboration skills, with the ability to work closely with product, engineering, and QA teams
Position Requirements:
  • A Bachelor's degree (BA, BS) in UX, Graphic Design, Human Computer Interaction, Behavioral Science, and/or Computer Science or Equivalent Work Experience
  • Five Plus years of experience with Interaction, Visual, Web, and / or Product Design for customer facing products and applications
  • 1-2 years experience running complex user tests, analyzing results, and formulating product recommendations based on resulting insights
  • Past experience creating a comprehensive design systems
  • Professional experience working with the Figma design system and/or Figma-make
  • Experience working in Agile Frameworks -preferred
  • Certifications in UX, UXD, iXD, HCI, or Visual Design - not required but preferred
The salary range for this position is $84,000 - $147,000. When extending an offer of employment, ALLDATA considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, company financials, as well as external market and organizational considerations. ALLDATA values and is committed to diversity, equity and inclusion.

About Us

ALLDATA® is the industry's #1 choice for unedited original equipment manufacturer (OEM) automotive repair and collision information. Founded in 1986, the Elk Grove, California-based company has more than 115,000 subscribers worldwide who rely on us for access to the OEM-accurate information and procedures they need for safe and accurate repairs. More than 400,000 technicians trust ALLDATA's industry-leading software solutions for faster diagnostics, updated OEM information covering 95% of vehicles on the road today, and simpler shop management. With the support of our parent company, AutoZone, we are an employer of choice for those who are passionate about working for a leader in the automotive software industry.

Benefits at ALLDATA®

ALLDATA® offers thoughtful benefits programs with one-on-one benefits guidance designed to improve our teams' physical, mental, and financial well-being.

Full-Time and Part-Time Benefits:
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
Additional Benefits for Full-Time:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement


Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.

About the Company

A

AutoZone

Resume Resources

Free Resume TemplatesFree Resume Builder