Sr. UX Visual Designer, Enterprise and Emerging Design

Amazon.com Inc

San Francisco, CA

JOB DETAILS
SKILLS
Amazon Alexa, Artificial Intelligence (AI), Best Practices, Business Development, Customer Support/Service, Customer/Client Research, Ecosystems, Industrial Design, Marketing, Mobile Applications, Product Design, Product Engineering, Product Support, Prototyping, Research Skills, Storytelling, Typography, User Experience Design (UXD)
LOCATION
San Francisco, CA
POSTED
15 days ago

We"re looking for a Senior Visual UX Designer who is customer-obsessed and eager to invent on behalf of customers across Alexa"s growing ecosystem. In this role, you"ll design experiences that span visual and voice interfaces, helping customers access the information and services they need to live healthier, more fulfilling lives. You"ll transform interactions at home and on the go into intuitive, personal experiences that feel effortless and delightful.

This is a high-ownership role where you"ll operate with autonomy, bias for action, and a builder"s mindset, shaping early-stage products that push the boundaries of what ambient, multimodal AI can do for people every day.

Key job responsibilities

  • Lead end-to-end design for complex features and products, from early-stage concepts that build stakeholder conviction, through to production-ready execution alongside engineering.
  • Deliver production-level, highly polished designs and assets with a sharp eye for typography, layout, motion, iconography, and detail.
  • Partner with designers across Alexa to adopt, extend, and contribute to shared design systems and Figma libraries - raising the bar for the broader team.
  • Incorporate insights from Alexa research, conduct hallway testing, and run user research to validate decisions and reduce ambiguity.
  • Collaborate with product managers, engineers, solutions architects, marketing, and business development to keep the customer at the center of every decision.
  • Identify and document new patterns, best practices, and reusable components, thinking beyond your immediate project to scale impact.

A day in the life

You"ll support a product still in its early stages, which means you"ll design net-new concepts, dream up new ways to solve long-standing problems, and partner with solutions architects and tech teams to refine product offerings. One week you might run user research to test how customers interpret and respond to the experience you"re designing while another week you might partner with a solutions architect to build a working prototype for a conversational experience. No matter what, you"ll operate with ownership and autonomy throughout your day.

About the team

The Devices & Services Experience Design (DxD) team leads user experience and industrial design innovation across Amazon"s device portfolio - including Echo, Fire TV, Fire Tablets, Alexa.com, and related mobile apps. We work at the intersection of design, product, and engineering, creating meaningful hardware and software experiences that enhance customer lives. We believe in thinking big, storytelling, and crafting the "why" behind everything we ship.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles