Sr. UX Visual Designer, Enterprise and Emerging Design

Amazon.com Inc

San Francisco, CA

JOB DETAILS
SKILLS
Amazon Alexa, Best Practices, Business Development, Customer Experience, Customer Relations, Customer/Client Research, Industrial Design, Industry Standards, Marketing Software, Mobile Applications, Product Design, Product Engineering, Product Support, Prototyping, Research Skills, Storytelling, Technical Marketing, Typography, User Experience Design (UXD)
LOCATION
San Francisco, CA
POSTED
30+ days ago

Were seeking an innovative Senior Visual UX Designer to help us expand Alexas capabilities to help people lead healthier more fulfilling lives. In this role, youll work with a blend of visual and voice interfaces to help customers access the information and services they need to be at their best-transforming technology used at home and on the go into intuitive, personal experiences.

Key job responsibilities

In this role, you'll lead the end-to-end design process for complex features and products-starting with early-stage concepts that help stakeholders and leaders deeply understand the customer experience, while collaborating closely with engineering throughout execution.

You'll partner with designers across Alexa to adopt and extend existing design systems. As you create new patterns and uncover best practices, you'll contribute to Figma libraries and share learnings with the broader team.

We're looking for someone with strong visual design skills who can deliver production-level, highly polished visual designs and assets. You should be highly proficient with industry-standard visual design tools (e.g., Figma and related prototyping and asset workflows), with a sharp eye for typography, layout, motion, and detail.

You'll also incorporate insights from relevant Alexa research, conduct hallway testing, and run user research to inform and validate decisions.

Throughout, you'll collaborate with peer designers, product and tech owners, marketing, solutions architects, and business development to ensure the customer remains at the center of decision-making. This role offers opportunities to expand your craft, grow your influence, and deliver best-in-class experiences for both businesses and end customers.

A day in the life

In this role, youll support a product that is still in its early stages. Youll design net-new concepts that make life more enjoyable for our customers, dream up new ways of solving long-standing problems, and partner with solutions architects, tech teams, and business development to refine our product offerings and secure new commitments from our business partners. One week you might run user research to test how customers interpret and respond to the experience youre designing while another week you might partner with a solutions architect to build a working prototype for a conversational experience. No matter what, youll operate with ownership and autonomy throughout your day.

About the team

The Devices & Services Experience Design (DxD) team leads user experience and industrial design innovation across Amazons device portfolio, including Echo, Fire TV, Fire Tablets, Alexa.com, and related mobile apps. Our team works at the intersection of design, product and engineering, creating meaningful hardware and software experiences that enhance customer lives. We believe in storytelling and thinking holistically to craft the "why" behind everything we ship.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles

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