Experience with monitoring, alerting, and observability tools.
Knowledge of incident management, problem management, and RCA processes.
Experience with automation and scripting using Shell and/or Python.
Working knowledge of PostgreSQL and MySQL databases.
Experience with Git version control.
Understanding of CI/CD concepts and tools such as Jenkins.
Roles & Responsibilities
Design, implement, and maintain highly available and reliable production systems.
Automate operational tasks and infrastructure management using Shell, Python, Ansible, or Terraform.
Manage and support AWS services including EC2, RDS, S3, IAM, VPC, CloudWatch, and related cloud services.
Perform Linux server administration, troubleshooting, patching, and performance tuning.
Monitor application and infrastructure health using tools such as Grafana, Prometheus, CloudWatch, Datadog, Splunk.
Participate in incident management, root cause analysis (RCA), and problem management activities.
Define and maintain SLIs, SLOs, and SLAs to ensure service reliability.
Support PostgreSQL and MySQL databases for operational and basic administration tasks.
Collaborate with development, QA, cloud, and support teams to improve system reliability and deployment processes.
Drive automation, observability, capacity planning, security, and operational best practices.
Participate in on-call support and production issue resolution.
Numbers & Facts
Location
Englewood Cliffs, NJ
Industry
Computer/IT Services
Company Size
500 to 999 employees
Year Founded
1990
Website
http://q1tech.com/
About Company
Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.
Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.