Job Overview:
Pay Range: $55hr - $60hr
Requirement/Must Have:
- 1+ years of experience with Dynatrace, including dashboard creation, alert configuration, and integration with other observability tools.
- Strong knowledge of AIOps, performance tuning, and proactive incident management.
- Familiarity with hybrid/multi-cloud environments and modern DevOps practices.
- Strong verbal and written communication skills.
Responsibilities:
- Lead the design and implementation of full-stack observability solutions with Dynatrace as the primary platform.
- Configure Dynatrace for application performance monitoring (APM), infrastructure monitoring, and intelligent alerting.
- Build advanced dashboards and integrate Dynatrace with event management systems to enable proactive incident prevention and root cause analysis.
- Collaborate with teams to optimize Dynatrace usage for AIOps-driven insights and automated anomaly detection.
- Provide oversight for production operations to maximize reliability and automation.
- Develop and evolve SRE best practices, runbooks, and tooling to ensure high availability and resilience.
- Implement data-driven operational strategies to improve decision-making and reduce MTTR.
- Hands-on experience with Dynatrace, Client , ELK, Grafana, Prometheus, and (future) ThousandEyes.
- Build and manage CI/CD pipelines and Infrastructure as Code (IaC) solutions using Terraform, Jenkins, TeamCity, Octopus, Bamboo, and U-Deploy across hybrid/multi-cloud environments.
- Develop and manage DevOps pipelines in AWS, Azure, and GCP using Terraform and cloud-native tooling.
- Strong developer background with the ability to understand application layers and infrastructure interactions.
- Define and document standard operating procedures, architecture diagrams, and system documentation using Jira, Confluence, and UML.
- Identify areas for process and efficiency improvement within Platform Services Operations; recommend and implement solutions.
- Drive automation initiatives across all operational processes.
- Proactively monitor system capacity and health indicators; provide analytics and forecasts for scaling.
Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.