7+ years of IT experience with strong exposure to production systems and 24 7 support environments. Solid understanding and hands on experience with Site Reliability Engineering (SRE) principles and DevOps practices. Extensive experience supporting large scale eCommerce platforms with high availability and high transaction volumes. Strong experience in incident management, L1/L2 production support, root cause analysis (RCA), and complex production troubleshooting. Hands on experience with monitoring and observability tools, including New Relic (APM, alerts, dashboards, performance monitoring) and Splunk; experience with additional monitoring tools is a plus. Working knowledge of Angular applications from an operational, monitoring, and troubleshooting perspective. Experience with CouchDB / Couchbase or other NoSQL databases. Strong understanding of Linux systems, networking fundamentals, and application runtime diagnostics. Strong expertise in programming languages and scripting, with hands on experience supporting automation, operational tooling, and backend troubleshooting.
Numbers & Facts
Location
Framingham, MA
Industry
Medical Devices and Supplies
Company Size
500 to 999 employees
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Skills
Automationunmatched
DevOpsunmatched
High Availabilityunmatched
Identify Issuesunmatched
Incident Managementunmatched
Information Technology & Information Systemsunmatched
Linux Operating Systemunmatched
Machine Toolunmatched
Operational Supportunmatched
Performance Analysisunmatched
Production Supportunmatched
Production Systemsunmatched
Reliability Engineeringunmatched
Reporting Dashboardsunmatched
Root Cause Analysisunmatched
Scripting (Scripting Languages)unmatched
Splunkunmatched
eCommerceunmatched
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