SRE & Production Management

Duration: 12 months
Location: Montreal
Work Mode: Onsite (3x/week)

Will need to work rotational support shifts on the weekend.

Responsibilities:

• Work closely with engineering/development teams to design, build, and maintain systems.
• Troubleshoot issues across the entire technology stack: hardware, software, application, and network.
• Identify and drive opportunities to improve automation for our platforms; scope and create automation for deployment, management, and visibility of our services.
• Proactively identify and address systems reliability risks.
• Collaborate with global and regional team members on a follow-the-sun basis.
• Represent the RPE organization in design reviews and operational readiness exercises for new and existing services.
• Provide production support services under RPE organization.
• Develop automation and tooling to support SRE activities and achieve specific reliability and supportability goals.

Requirements:

• Bachelor's degree in computer science or related field.
• Proficiency with Linux.
• Strong experience in database scripting and data analysis in PostgreSQL, DB2, Snowflake, or MongoDB.
• DB monitoring and performance tuning.
• Working experience in Python/Shell scripting.
• Strong troubleshooting skills.
• Strong verbal and written skills required to interact with global teams and customers.
• Flexibility to work in shift and perform on-call responsibilities.
• Working from office (3 days per week minimum is the current policy).

Preferred Skills:

• Experience in financial service/products, investment banking.
• Experience in advanced monitoring/alerting tools (Grafana, Loki, Prometheus, Elastic Search).
• Knowledge of development tools like Git/GitHub, Jenkins.
• Agile/DevOps/SRE mindset and/or tooling.
• Understanding of cloud technology.