Staff Assistant, Auto & MH Truck, South Bend, IN

POSITION SUMMARY

Provides administrative support to one or more individuals in the Loan Services department

ESSENTIAL REQUIREMENTS

• Performs a variety of administrative duties to assist in the smooth and efficient daily operations of the division/department.

• Prepares and images loan/lease files for various SFG Operations departments.

• Indexes imaged documents and ensures accuracy of customer information and imaged/indexed documents.

• Prepares scanned documents for retention in accordance with Banks retention policy.

• Files applicable TBP departmental legal documents properly in the file room.

• Updates Imaging reporting logs in Excel for productivity measurement.

• Follows up on expiring insurance and maintenance reporting, ensure coverage is in accordance to policy and all certificates are current and in place.

• Logs current/renewed certificates and submit for Imaging.

• Serves as back-up to the switchboard phone and reception desk.

• Performs after funding duties (e.g., file preparation, sending customer document copies, filing customer documents).

• Maintains appropriate files and records and distributes materials to department personnel, customers and others as necessary.

• Regular and predictable attendance is an essential requirement of the position.

• Responsible for the completion of all compliance training related to the position.

• Must understand all applicable laws and regulations that apply to the position and complies with the requirements.

NON-ESSENTIAL FUNCTIONS

Performs all other duties as assigned.

EXPERIENCE/SKILLS

• One (1) or more years of administrative experience preferred.
• Good PC skills--proficiency in Word and Excel essential.
• Good organizational skills.
• Attention to details.
• Ability to multi-task and meet deadlines.
• Good written and verbal communication skills.

EDUCATION

High School Diploma/GED required.

TRAVEL REQUIREMENTS

Minimal or occasional travel for meetings, projects or training as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

EQUIPMENT

MS Office PC, fax, phone and standard office equipment.