Administrative Skills, Analysis Skills, Billing, Budget Management, Budgeting, CRT (Cathode Ray Tube) Displays, Calendar Management, Communication Skills, Computer Terminals, Copying Machines, Customer Support/Service, Data Entry, Data Recovery, Database Administration, Database Management Software/Systems (DBMS), Database Programming, Department of Veterans Affairs, English Language, Fax Machines, Federal Laws and Regulations, Lift/Move 20 Pounds, Manual Dexterity, Microsoft Access Database, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Office Equipment, Operational Support, PC (Personal Computer) Systems, People Management, Performance Management, Presentation/Verbal Skills, Printers, Procedure Development, Regulations, Reporting Skills, Spreadsheets, State Laws and Regulations, Statistics, Student Admissions, Student Services, Technical Support, Veterans Benefits, Web Browsers, Word Processing