The Staff Claims Examiner is responsible for managing high-exposure, complex, and litigated claims, including catastrophic injuries, excess limit exposures, and high-profile cases. The ideal candidate will have a strong background in handling auto insurance claims (and or commercial/homeowner lines), a solid understanding of litigation processes, and a proven ability to negotiate settlements. This role plays a critical part in ensuring the timely and fair resolution of complex claims while adhering to legal standards and best practices, with a strong focus on customer service and protecting the interests of both insureds and the company. High prior individual settlement authority is highly sought after.
- Manage and direct claim resolution with Defense Counsel, our Insureds, and keep the management team apprised of significant updates
- Manage complex coverage issues, excess limit exposures, catastrophic injuries, high-profile cases, and litigated claims, with a focus on customer service
- Communicate with policyholders, adjusters, leadership, legal counsel, and other relevant stakeholders to resolve claims
- Maintain accurate records of claims and ensure compliance with state/federal regulations
- Attend mediations and/or trials, representing the company's interests and ensuring alignment with legal strategies
- Assess the cost of defense versus indemnity, analyzing financial and legal implications to support strategic decision-making while protecting the insureds and/or the company's interests
- Provide strategic direction to defense counsel, negotiate timely and fair settlements, oversee loss adjustment expenses, and offer actionable recommendations to the claims management team on settlement or defense strategies
- 10+ years of auto, homeowner, or commerical liability claims experience requried, 2+ years of insurance defense work prefered
- Degree or equivalent experience, law degree preferred
- Licensed to practice law in the state of California prefered
- Extensive experience with high exposure bodily injury, commercial liability, or homeowners' litigation
- Prior high settlement authority
- Prior experience mentoring junior examiners/adjusters or providing technical guidance on complex files
- Excellent negotiation, communication, problem-solving, and organizational skills, with the ability to multi-task, prioritize, and manage a demanding workload while maintaining accuracy and attention to detail
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program