Staff Member - Transformation Manager

Franklin Energy is redefining the clean energy future as the only integrated provider of comprehensive solutions, combining unmatched expertise in strategic consulting, program delivery, product solutions, and design/build services. Powered by our advanced AI-driven technology platforms, we deliver seamless, tech-driven support across the entire energy service ecosystem to accelerate impactful change and ensure an unmatched customer experience. Since 1994, Franklin Energy has been a trusted partner in protecting communities and our planet, paving the way for a sustainable future for all. Learn more at www.franklinenergy.com and join us in leading the clean energy revolution.

Position Summary

This position is responsible for delivering the accelerated execution of initiatives that transform Franklin Energy and create tangible value for our employees, clients, owners, and other stakeholders. The Transformation Manager is responsible for the successful planning, execution, and delivery of key initiatives. Reporting to the Senior Director of the TMO, this role will collaborate with cross-functional teams to ensure transformation projects are completed on time, within scope, and on budget to change ways of working, build capability and unlock financial and non-financial benefits. The Transformation Manager will play a critical role in driving transformational change and fostering a culture of performance excellence & continuous improvement within the organization, enterprise-wide.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Develop necessary documentation for Stage Gate approval, including business cases, financial plans, resource plans, and project plans, working alongside other subject matter experts in the organization including finance, technology and operations leadership.
• Develop detailed tactical implementation plans, including scope, actions, milestones, timelines, with ownership and responsibility for successful delivery.
• Ensure alignment of project objectives with the overall transformation strategy of Franklin Energy and client and customer needs
• Take accountability for delivering tangible financial & non-financial benefits across the enterprise at pace, with field operations, warehousing, fleet, scheduling, contact center and other teams through productivity improvements and Performance Excellence techniques
• Exploration and diagnosing additional improvement opportunities.
• Facilitate excellent communication between project teams and senior leadership to ensure transparency is maintained with a strong focus on influencing, coaching and guiding the business owners towards sustainable Transformational Change.
• Deliver performance improvements against baseline KPIs and proactively address potential roadblocks, targeting a balanced suite of financial and non-financial benefits derived from transformation delivery across quality, safety, cost, revenue, lead time and productivity at the intersection of people, process and technology.
• Provide regular updates and comprehensive reports to the Senior Director of the TMO, SteerCo, and other stakeholders.
• Utilize data to drive informed decision-making and continuous improvement, derived from data storage systems, dashboards and manual data collection techniques.
• Collaborate with other Transformation Managers, Change Coaches and other Project Managers across the enterprise to prevent duplicative efforts, optimize resource utilization and share best practices, case studies and quick wins.
• Implement Change Management best practices to ensure change is well received, understood and sustains.
• Ensure project initiatives and piloted solutions are rolled out at scale in a way that supports Franklin Energy's culture and values.
• Ensure all project activities comply with relevant industry regulations and standards by maintaining the highest levels of compliance and quality throughout the project lifecycle.

Position Requirements

Education and Experience

• Bachelor's degree in Business, Engineering, or a related field. MBA or advanced degree preferred
• 5+ years of project management experience with demonstrated experience in leading large-scale transformation projects in industrial settings (warehousing, utility field operations, telecoms network, manufacturing etc)
• Experience leading transformation projects as a Lean, Performance Excellence, Agile, Six Sigma, Process Excellence or Change Management Practitioner
• Project Management / Transformation / Change Certification(s) preferred - (PMI, Agile, LCS, PROSCI etc.)

Required Skills, Knowledge