Staff Operations Manager 3

What You Will Do

Engineering Services Division (ES-DO) is seeking a Staff Operations Manager (SOM) to serve as a key member of the Division Office leadership team, providing strategic administrative and business management support to advance the Engineering Services Division's mission and drive organizational excellence. This position operates in a collaborative, fast-paced environment and serves as a trusted advisor to division leadership. Reporting directly to the Division Leader, the SOM prioritizes organizational priorities and mission objectives to execution.

The Staff Operations Manager is responsible for planning, coordinating, directing, and overseeing division-level business and engineering activities. This role partners closely with leadership to develop strategic objectives, translate them into actionable plans, and ensure successful execution across the organization. Responsibilities include leading and managing administrative and professional staff, overseeing division business, and driving continuous improvement through the development and implementation of effective systems, processes, policies, and procedures. The Staff Operations Manager ensures organizational consistency, operational efficiency, regulatory compliance, and alignment with Laboratory goals while providing leadership with critical analysis and recommendations to support informed decision-making.

What You Need


Minimum Job Requirements:


Leadership & Management

• Expert level knowledge and experience in leading administrative teams and promoting an environment of continuous improvement
• Expert level leadership skills and a track record of successfully building collaboration and teamwork across organization lines including networking outside of own area of expertise
• Expert level knowledge of and consultative experience functioning as a member of an executive management team, to work effectively with all levels of internal and external personnel, and to gain consensus, build teams, and resolve conflicts

Business Operations

• Expert level knowledge and experience with planning, directing, and coordinating business operational activities in several of the following areas:
• • Human resources
  • Financial management
  • Safety
  • Security
  • Procurement
  • Administrative operations
  • Space planning
  • Performance assurance

Financial Management

• Experience overseeing budgets and financial controls to include responsibility for business stewardship

Strategic Planning

• Expert level knowledge and experience with strategic and tactical planning
• Demonstrated experience in strategic planning and implementation

Problem-Solving & Analysis

• Proactive leader with expert level knowledge of and consultative experience in analyzing problems, identifying root causes, and leading the development and implementation of strategic improvement strategies
• Demonstrate experience taking initiative and working to resolve complex issues in a manner that fosters institutional values, staff productivity, and customer satisfaction

Communication Skills

• Excellent interpersonal and communications skills (i.e., verbal, presentation skills, written)

Technical Proficiency

• Proficiency in Word, Excel, Outlook, Adobe, PowerPoint, etc.

Organizational Knowledge

• Extensive knowledge of the Lab's organizational structure, and governing policies and procedures

Culture & Values

• Commitment to excellence in operations, staff relations, and customer relationship management
• Demonstrated commitment to a safe, secure, ethical, and productive working environment

Education/Experience: Position requires a Bachelor's Degree from an accredited institution and 5 years related experience; or, an equivalent combination of education and experience directly related to the occupation.

Desired Qualifications:

• Knowledge and experience working with Laboratory Senior Management and/or high-level stakeholders
• Experience with all LANL Business systems and task order contracts
• Familiar with LANL Code of Conduct, HR Policies and Procedures, business programs
• Demonstrated experience supervising and managing people effectively
• Active DOE Q clearance

Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Note to Applicants: Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China - including the special administrative regions of Hong Kong and Macau - as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network
• Dental and vision insurance
• Free basic life and disability insurance
• Paid childbirth and parental leave
• Award-winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible schedules and time off (PTO and holidays)
• Onsite gyms and wellness programs
• Extensive relocation packages (outside a 50 mile radius)

Additional Details

Directive 206.2: Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular Position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Incentive Compensation Program: Position is eligible to participate in the Triad Incentive Compensation Program. You must be in an eligible position for a minimum of 3 months, before July 1st and remain in an eligible position as of the end of the fiscal year, September 30th. The annual distribution is prorated based on the number of months in the eligible position.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call 1-505-664-6947 option 2.