Staff, Product Manager - Automated Outbound Dispatch

Position Summary...

We are seeking a Staff Product Manager to lead the strategy and execution of outbound dispatch capabilities across our automation ecosystem. This role owns the critical transition between automated fulfillment operations and the drivers and customers who depend on them, creating a reliable, efficient, and scalable outbound flow that improves operational performance, driver productivity, and customer experience. Success requires strong product leadership, systems

thinking, technical fluency, and the ability to influence cross-functional teams across engineering, automation, transportation, operations, design, analytics, and field leadership.

What you'll do...

Own the outbound dispatch product strategy

• Define the long-term product vision, strategy, and roadmap.
• Establish end-to-end order flow from automation through customer handoff.
• Translate operational challenges into scalable product capabilities.
• Balance customer, driver, operations, transportation, and automation priorities.
• Build business cases and investment recommendations.

Improve the automation-to-driver handoff

• Ensure orders are complete, accurate, staged, and ready for drivers.
• Reduce driver wait time, dwell time, search time, and loading friction.
• Improve synchronization between automation, dispatch, and transportation.
• Define exception-management capabilities.
• Provide clear operational visibility throughout the handoff.

Protect the customer experience

• Optimize dispatch decisions for delivery commitments, freshness, and quality.
• Partner with customer-facing teams on accurate order status.
• Identify failure modes and develop proactive recovery capabilities.

Lead discovery, execution, and iteration

• Lead products from discovery through launch and optimization.
• Partner across engineering, automation, transportation, operations, design, and analytics.
• Define requirements, dependencies, success metrics, and operational readiness.
• Resolve cross-system dependencies and drive trade-off decisions.

Use data to guide product decisions

• Build metrics, dashboards, and instrumentation.
• Analyze operational performance and identify investment opportunities.
• Define KPIs and validate solutions through pilots and experiments.
• Drive continuous improvement using data and SQL.

What We're Looking For

• Proven product leader who turns ambiguity into scalable strategies and roadmaps.
• Strong execution skills with experience leading large cross-functional initiatives.
• Deep expertise in supply chain, fulfillment, automation, and transportation technologies.
• Technical fluency with APIs, integrations, system architecture, and operational constraints.
• Data-driven mindset using KPIs, dashboards, analytics, and customer insights.
• AI-first approach focused on measurable business outcomes.
• Experience owning complex product strategies across interconnected systems. • Excellent communication and stakeholder management skills.
• Bachelor's degree (Master's/MBA preferred) and 5+ years of relevant experience.

What Success Looks Like

• Define a compelling vision for automated outbound dispatch.
• Connect operational and technical workflows into a scalable strategy.
• Build trusted partnerships across engineering, operations, and automation.
• Anticipate risks before they impact launches or customers.
• Improve efficiency, reliability, cost, and customer experience.
• Scale reusable product capabilities across fulfillment platforms.
• Embed AI into product development and delivery.
• Raise the bar for product management excellence. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam''s Club facilities. Programs range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, engineering, or related area and 7 years' experience in product management. Option 2: 9 years' experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Computer Science, Engineering, Business Administration, or related area and 6 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

802 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. We are seeking a Staff Product Manager to lead the strategy and execution of outbound dispatch capabilities across our automation ecosystem. This role owns the critical transition between automated fulfillment operations and the drivers and customers who depend on them, creating a reliable, efficient, and scalable outbound flow that improves operational performance, driver productivity, and customer experience. Success requires strong product leadership, systems thinking, technical fluency, and the ability to influence cross-functional teams across engineering, automation, transportation, operations, design, analytics, and field leadership. (empty)