Staff Project Manager, Robotaxi Operations

Tesla continues to scale Robotaxi operations at breakneck speed. As autonomous vehicle service expands across new markets, we need individuals who can standardize how the field operates, drive program execution across sites, and turn operational data into clear action. The Project Manager, Robotaxi Operations is strategic, highly organized, and hungry to dive into critical challenges across Robotaxi service and upkeep operations. This role breaks down silos, partners closely with cross-functional teams, and delivers cost-efficient, scalable process improvements that protect fleet availability and accelerate market stand-up. You will own multi-market program delivery, lead implementation strategies, build and maintain operating standards, support new market launches and site readiness, and coordinate continuous improvement across the Robotaxi network. Success requires strategic agility, execution quality, and a relentless focus on operational excellence-building strong partnerships on a foundation of trust.

• Lead multi-market stand-up playbooks and oversee launch and expansion readiness, including readiness tracking, open-action closure, go-live support, and related site-readiness workstreams
• Drive adoption of standardized workflows, operating documents, and quality standards across markets, including process bridges across systems used in Robotaxi operations
• Identify and resolve process gaps that create dispatch failures, overnight upkeep issues, incomplete work capture, or stranded vehicles
• Build and maintain dashboards tracking critical Robotaxi KPIs; analyze performance trends, conduct time studies, and convert insights into action plans with field leadership
• Support staffing and shift-model design as fleet size, operating windows, and market complexity grow
• Work cross-functionally with Robotaxi field leadership, service partners, Autopilot/operations counterparts, analytics, and recruiting to align priorities, resolve integration challenges, and package multi-market risks into decision-ready leadership updates
• Travel to field sites as needed to validate processes, gather feedback, share best practices, and support on-ground implementation
• Strong background in operations, project/program management, service operations, or autonomous/fleet operations; multi-site experience preferred
• Demonstrated ability to lead through others while remaining hands-on with execution in a fast-changing environment
• Capable of prioritizing multiple projects and distilling complex operational issues into clear, actionable recommendations for leadership
• Excellent written and verbal communication skills with the ability to build trust and collaborative partnerships across functions
• Proficiency with Excel and related productivity tools; experience with operational dashboards, SQL, or BI tools a plus; comfort translating process gaps into practical field standards
• Ability to travel across markets on a needs-based basis, greater than 50%, and work evenings, weekends, and occasional overnight shifts to support launches and 24/7 Robotaxi operations
• Valid driver's license required