Staff Services II

Staff Services II

Salary

$46,196.80 - $59,113.60 Annually

Location

Houston, TX

Job Type

Grant-funded Full-time

Job Number

16782

Department

Juvenile Probation Department

Opening Date

06/03/2026

Closing Date

7/3/2026 11:59 PM Central

• Description
• Benefits
• Questions

Position Description

About Harris County Juvenile Probation Department (HCJPD)

Harris County Juvenile Probation Department (HCJPD) is the third-largest juvenile justice agency in the country and the second-largest department in Harris County, employing over 1,200 professionals dedicated to youth justice transformation and reform. HCJPD is committed to improving outcomes for youth, reducing racial disproportionality, and ensuring a safe environment for both staff and residents. We continuously innovate by implementing systemic changes to lower detention populations and promote positive youth development.

About Youth Diversion and Development (YDD)

The Youth Diversion and Development (YDD) Division provides services and supervision to justice-involved young people in the community, rather than placement out of the home. Community supervision and rehabilitative services for young people and their families are provided by Community Unit Probation Services (CUPS) located throughout Harris County. In addition, there are numerous satellite offices utilized to provide more convenient locations for families. YDD also seeks to divert young people from further involvement in the juvenile justice system by providing informal alternatives to formal court proceedings and diversion programs to young people and their families.

Position Overview:

The Staff Services II is responsible for providing customer service to the public and performs clerical and administrative duties in an office setting while maintaining an efficient system for office operations.

Duties and Responsibilities:

• Performs routine secretarial duties including creation of forms, templates and spreadsheets.
• Greets visitors, determines nature of business, and announces visitors to appropriate personnel while maintaining a professional behavior at all times.
• Provides support in Case Management duties for the division to include creating, assessing and assigning referrals to the appropriate JPO.
• Assists in supporting divisional tasks/projects.
• Handles inventory of office supplies and forms.
• Creates, maintains, and updates databases and performs specific queries.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

Requirements

All applicants must register and take the HRT Clerical Skills Test and score a minimum of 85%.

https://www.governmentjobs.com/careers/harriscountytx/jobs/998426/hrt-clerical-skills-test

Please see testing instructions in the General Information section below.

Education and Experience:

• High School Diploma or G.E.D. equivalent from an accredited educational institution with either:
• Two (2) years of paid experience in an office clerical role.

OR

• Two (2) years of paid experience in casework, counseling, community or group work in a social service, community, corrections or juvenile agency that deals with offenders or disadvantaged persons.

• Years of experience from both areas may be combined to equal the two years.

• Thirty (30) hours of college credits from an accredited college or university may be substituted for one year of experience.

Knowledge, Skills, and Abilities:

• Working knowledge of YDD/departmental policies, procedures and guidelines.
• Comfortable handling multiple tasks and projects.
• Communicates effectively in written and oral form.
• Maintains a professional behavior at all times when dealing with the public and staff.
• Knowledge of computer programs required to perform job, including Microsoft Office software, designated case management program and/or assessment tool, and general office machines and telephone system.
• Must be 21 years of age.
• Also requires the ability to demonstrate proficient use of the personal computer and must pass the clerical exam with a score of at least 85%.

Additional Requirements:

• Upon receiving a conditional job offer, all applicants must undergo a criminal background check and drug screening.
• All applicants must provide evidence of a tuberculosis (TB) skin test. If the attest result is positive, additional documentation will be required.
• All employees are subject to random drug and alcohol testing, as well as testing based on reasonable suspicion that the employee may be under the influence of a substance prohibited by the county's drug and alcohol policy during the course and scope of employment.
• In the event of a public emergency declared by the county, staff may be assigned to other duties, facilities, or departments under the supervision of another county department.
• Applicants must be at least 21 years old.
• Employees in this position must possess and maintain a valid Texas Drivers license and maintain liability insurance coverage at least equal to the minimum amounts required by law.
• Certified copies of educational transcripts and/or college credits will be required during the hiring process.
• This position involves working with challenging youth where the use of crisis intervention and de-escalation strategies may be necessary to ensure the safety of both youth and staff.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

Register Online for the HRT Clerical Skills Test using the following link:

https://www.governmentjobs.com/careers/harriscountytx/jobs/998426/hrt-clerical-skills-test

• Click the above link to the HRT Clerical Skills Test registration page.
• Click on "Apply" to submit your request for testing.
• You will receive a test invitation and instructions via e-mail within 48 hours.
• You will have no more than 5 business days to access and complete testing.
• Your score will be automatically uploaded to your application.
• The test may be taken once every 30 days.
• Most recent test scores are retained for up to 6 months.

Position Type and Typical Hours of Work:

• Grant-Funded Full-time

• Monday - Friday | 8:00 am - 5:00 pm.

• May include late-night and weekend hours.

• Hours may vary based on the needs of the department.

Salary:

• $46,196.80 - $59,113.60 Annually
• Depends on Qualifications
• Based on 26 Pay Periods
• Plus, benefits

Open Position Location:

• Therapeutic Connections Unit (TCU) - 2525 Murworth Houston, Texas 77054

.

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions:

Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*
• Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the Countys behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website:

www.benefitsathctx.com

01

Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma
• Associates Degree
• Bachelors Degree
• Masters Degree or higher
• None of the above

02

Do you have 30 hours of college credits from an accredited college or university?

• Yes
• No

03

Which of the following best describes your verifiable paid experience in an office clerical role? (To be considered, qualifying experience must be documented in your applications employment history)

• Less than one (1) year
• One (1) year but less than two (2) years
• Two (2) years but less than three (3) years
• Three (3) years or more
• I do not have this experience

04

Which of the following best describes your verifiable paid experience in casework, counseling, community or group work in a social service, community, corrections or juvenile agency that deals with offenders or disadvantaged persons? (To be considered, qualifying experience must be documented in your applications employment history)

• Less than one (1) year
• One (1) year but less than two (2) years
• Two (2) years but less than three (3) years
• Three (3) years or more
• I do not have this experience

05

Are you at least 21 years of age?

• Yes
• No

06

This role requires a Valid Drivers License (Texas upon hire) Do you have a Valid Drivers License?

• Yes, I have a Valid Texas Drivers License
• Yes, I have a Valid Drivers License but understand I must obtain a Valid Texas Drivers License prior to start date
• No, Im not interested

Required Question

Employer Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website https://www.governmentjobs.com/careers/harriscountytx