As a backend/AI engineer at Aircall, you will be working on developing scalable AI applications to be used by our 20,000+ customers. You will be a part of the AI Products Platform team, working on areas like agent context, agent infrastructure, MCP, agent memory etc.
You will work closely with backend, front end and infrastructure engineers, as well as product and leadership teams. You will also participate in requirements analysis and design of these systems.
8+ years of experience in back-end development in with Python, Typescript/Node.js or Java, with a focus on delivering for security, scalability, availability, and performance
Knowledge of AI and experience in AI is a strong plus: Knowledge about LLMs (GPT, Mistral, Llama, Claude, etc.) and experience developing with them (usage, prompting, etc), AI frameworks (Langchain, LlamaIndex, Auto Gen, etc), AI architectures (RAG, reranking, etc)
Security is at the forefront of your mind in everything that you do
Nice to have: Ideally you will have worked with AWS in a production environment and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon
Numbers & Facts
Location
San Francisco Office, CA
Skills
Amazon Web Services (AWS)unmatched
Artificial Intelligence (AI)unmatched
Javaunmatched
Leadershipunmatched
MCP - Microsoft Certified Professionalunmatched
Memory Hardwareunmatched
Node.jsunmatched
Production Systemsunmatched
Python Programming/Scripting Languageunmatched
Requirements Managementunmatched
Scalable System Developmentunmatched
Software Developmentunmatched
Software Engineeringunmatched
User Interface/Experience (UI/UX)unmatched
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