Amazon Web Services (AWS), Application Programming Interface (API), Architectural Design, Architectural Services, Artificial Intelligence (AI), Best Practices, CRM Integration, Cloud Architecture, Continuous Improvement, Cross-Functional, Customer Acquisition, Customer Relationship Management (CRM) Systems, Customer/Client Research, Data Science, Machine Learning, Mentoring, Onboarding, Salesforce.com, Software Architecture, Software Development Lifecycle (SDLC), Software Engineering, System Integration (SI), Technical Leadership, Technical/Engineering Design, User Interface Design