Staff Software Engineer, Production Engineering

About the Role

Engineering at Uber means building for real-world impact under real-world constraints. The problems are complex, the systems are massive, and the pace is fast. You'll need to make smart decisions with imperfect information, and own them. If you think in systems, thrive in ambiguous, high-stakes environments, and care about building things that actually work, this is where you'll grow.

Core Services Production Engineering is a software engineering team, not a traditional operations or sysadmin team. We solve reliability problems by writing code: chaos testing tooling, traffic engineering and dependency safety frameworks, automation tooling and observability primitives. As a Production Engineer, you will blend multiple domains of software engineering to ensure Uber's services run reliably at massive scale, while improving compute efficiency and accelerating developer productivity for a platform that serves millions of users around the world.

Our main focus areas:

1. Chaos testing tooling and applications
2. Dependency Safety frameworks and tooling
3. Observability and alerting platforms
4. Graceful degradation

If you've worked in an SRE/Production Eng/Reliability role with a heavy software engineering focus, or are energized by the challenge of solving complex engineering issues and building tools that empower an entire engineering organization, you belong on this team.

What the Candidate Will Need / Bonus Points

---- What the Candidate Will Do ----

1. Design, build, and maintain software to increase the reliability, scalability, and efficiency of thousands of stateless and stateful production services spread across multiple datacenter zones and regions.
2. Lead initiatives end-to-end within the team, the Production Engineering org, and across engineering at large to increase reliability through automation, setting standards, developer tooling, and reusable frameworks.
3. Work with other engineers to deeply understand their services and guide them towards practical and reliable architecture and implementation.
4. Apply SRE concepts such as observability, integration/load/chaos testing, on-call, incident management, failovers, and disaster recovery to improve mean time between failures (MTBF), time to detection (TTD), and time to mitigation (TTM) of incidents.
5. Participate in on-call rotations, responding to and leading mitigation of production incidents, and driving post-incident improvements.

---- Basic Qualifications ----

1. Staff Engineer L5B 8+ years of experience in Go, Java, Python, or similar language
2. Experience in delivering solutions end-to-end from defining problems to generating architecture plans, implementation, testing, and delivery.
3. Writes clear technical proposals and RFCs; able to drive engineering alignment across teams through written design docs and verbal discussion.

---- Preferred Qualifications ----

1. Experience in various parts of SRE / reliability engineering / incident management at a large-scale company.
2. Experience in platform/infrastructure engineering in related disciplines such as compute platform, software networking, online storage, developer platform, and observability.
3. Experience mentoring and leading teams on projects while remaining hands-on and technical.

For San Francisco, CA-based roles: The base salary range for this role is USD$232,000 per year - USD$258,000 per year.

For Sunnyvale, CA-based roles: The base salary range for this role is USD$232,000 per year - USD$258,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.