Caring Hands Home Health, Inc. – Greensboro, NC
Description
The Staffing and Scheduling Coordinator is a key member of our team who has daily contact with both clients and caregivers. This position is responsible for coordinating caregiver schedules, managing staffing needs, and helping ensure excellent client care and employee satisfaction.
Caring Hands Home Health, Inc. is a trusted provider of non-medical home care services for seniors. We are seeking an outgoing, organized, and dependable individual who thrives in a fast-paced, team-oriented environment.
Schedule
- Full-Time, In-Person
- Monday through Friday
- 8:30 AM to 5:00 PM
- Occasional weekends as needed
Essential Functions
- Organize and maintain caregiver schedules by matching caregiver qualifications and availability with client needs.
- Fill open shifts and respond quickly to call-outs and schedule changes.
- Communicate new assignments and scheduling updates to caregivers and clients.
- Maintain regular communication with clients to ensure satisfaction and address concerns.
- Identify and support high-performing caregivers to promote retention and job satisfaction.
- Document scheduling notes accurately in the scheduling system.
- Collaborate with HR and management to meet staffing goals.
Requirements
- Administrative experience required.
- Minimum of 2 years of customer service experience.
- Scheduling or staffing experience preferred.
- Strong computer skills and ability to learn scheduling software.
- Excellent telephone etiquette and communication skills.
- Strong organizational and multitasking abilities.
- Ability to work under pressure and handle multiple priorities.
- Independent thinker with strong problem-solving skills.
- Ability to work with little or no supervision.
- Reliable and dependable attendance.
- Team player with strong interpersonal skills.
Why Join Us?
- Supportive team environment
- Opportunity for growth and advancement
- Meaningful work that makes a difference in the lives of seniors and their families
Caring Hands Home Health, Inc. is an Equal Opportunity Employer.
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.