Who we are:
Peterson Health is an independent, not-for-profit rural community hospital located in Kerrville, TX- heart of the Texas Hill Country. Peterson was recently named one of the Top 20 rural and community hospitals in the country and the only one in Texas by the National Rural Health Association. Being named one of the Best Places to Work in Healthcare by Modern Healthcare for six consecutive years is a testament to Peterson's commitment to its team and to fulfilling its mission of providing exceptional, compassionate, patient-centered care.
Shift Information:
This position is PRN.
What we offer:
Health Insurance
401(k)
Dental Insurance
Vision Insurance
Paid time off
Tuition Reimbursement | HPSA Designated
Employee Education Scholarships
Employee Referral Program
Merit Increases
Free access to a beautiful onsite fitness facility
What you will do:
The Patient Service Coordinator is a professional whom is directly responsible for scheduling patient visits and needs to field clinicians. The Patient Service Coordinator collaborates with internal and external sources (i.e., field staff, patients, caregivers, referral sources, providers, community sources and Hospice IDG members) to support scheduling needs and continuity of care. The Patient Service Coordinator is a resource person for all patient scheduling needs and works closely with other members of the Hospice IDG Team to ensure adequate coordination and transition occurs while on hospice services. The Patient Service Coordinator should have extensive knowledge of the regulatory guidelines governing hospice scheduling requirements. Assists with administrative duties as assigned. Attends and actively participates in IDG and team meetings. Participates in Holiday staffing.
Required Education:
High School diploma or equivalent
Preferred Education:
Some college or business courses
Required Skills:
Basic knowledge and skills to care for the clinical needs of the population served. Professional and efficient verbal and written communication skills. Professional interpersonal skills. Ability to multi-task, basic organizational and time management skills. Basic computer skills. Knowledge of general office and administrative practices and procedures. Knowledge of how to utilize office equipment (i.e., copy machine, fax machine, etc.) Ability to be open, sensitive, flexible and ecumenical. Must be capable of prioritizing and handling multiple tasks of critical importance simultaneously.
Preferred Skills:
Experience with Home Care Home Base; Experience with smart phones and smart devices
Required Licensure/Registration/Certification:
Current Texas state driver’s license; Current auto insurance. Must have reliable transportation
Preferred Licensure/Registration/Certification:
Advanced education or certification in area of specialty
Required Experience:
Experience in service coordination.
Preferred Experience:
Home Care or Hospice experience; Experience in a healthcare setting; Experience in scheduling