Staffing - Customer Service Coordinator II

Mindlance

Keene, NH

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JOB DETAILS

SKILLS

Aerospace and Defense, Business Solutions, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Interpersonal Skills, Leadership, Manufacturing, Market Segmentation, Microsoft Excel, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Multitasking, Order Management, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Purchase Orders, Regulatory Compliance, Sales, Team Player, Time Management, Typing, Willing to Travel, Writing Skills

LOCATION

Keene, NH

POSTED

12 days ago

Onsite in Keene

This is the pay range that Magnit reasonably expects to pay someone for this position, however, as a supplier your expected pay range may differ: ***/hour-***/hour. Benefits: It is recommended that employers include a general description of any health or compulsory benefits for compliance with Pay Transparency laws.

Day to Day Responsibilities:
• Responsible for error free execution of quotes, orders and other order management related activities.
• Build strong working relationships with both internal and external customers.
• Understand and execute contractual agreements.
• Coordinate order requirements through the MRP system and other business tools.
• Organize communication for internal customers to meet external customer requirements.
• Use professional telephone and written communication skills to include excellent use of grammar and sentence structure.
• Ability to flex across customers, markets, and segments to ensure timely responsiveness to customers.
• Participate in training, testing, and project related activities as identified.
• Represent Corning to the customer in a highly effective, professional manner.

Travel Requirements: None

Hours of work/work schedule/flex-time: 40 hours – Requires some flexibily/overtime when required based on load.

Required Education: Bachelor in BA or similar.

Preferred:
• Customer Service experience or Sales experience in a manufacturing environment.

Required Years and Area of Experience: 3-5 years Customer Service experience including handling of customer Purchase Orders/Contracts.

Required Skills:
• Self motivated performer with broad skills for potential internal career growth.
• Represent Corning in a professional manner at all times; even under pressure.
• Quality and customer focused.
• Professional verbal and written communication skills.
• Effective problem solver, detail oriented.
• Demonstrate effective time management and ability to multi-task.
• Proficiency with Microsoft Tools; Outlook, Excel, Word
• Excellent typing and keyboarding skills
• Comfort with multiple complex business systems

Desired Skills:
• Basic understanding of Aerospace & Defense Industry
• Some experience working in a MRP focused manufacturing business
• Experience functioning in a diverse, fast paced environment

Soft Skills (Communication/Team/Leadership):
• Strong/effective interpersonal skills
• Team oriented
• Desire to deliver outstanding customer experience

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

About the Company

Mindlance

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