Staffing - IT Analyst

Mindlance

Charlotte, NC(remote)

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JOB DETAILS

SKILLS

American National Standards Institute (ANSI), Analysis Skills, Application Programming Interface (API), Billing, Channel Support, Communication Skills, Computer Science, Continuous Improvement, Data Formats, Detail Oriented, Develop and Maintain Customers, Distribution Services, Documentation, EDIFACT (Electronic Data Interchange For Administration Commerce and Transport), ERP (Enterprise Resource Planning), Electronic Data Interchange (EDI), Failure Analysis, Forecasting, GSM (Global System for Mobile Communications), High Availability, IBM Product Family, Identify Issues, Information Technology & Information Systems, Manufacturing, Manufacturing Systems, Middleware, Multitasking, Onboarding, Operational Support, Performance Analysis, Problem Solving Skills, Process Improvement, Purchasing/Procurement, Reconciliation, SAP, SAP ECC (fka SAP R/3 and SAP ERP), Supply Chain, Team Player, Technical Support, Telecommunications, Testing, Time Management, Transaction Processing/Management, Validation Testing, XML (EXtensible Markup Language)

LOCATION

Charlotte, NC

POSTED

15 days ago

SAP EDI Analyst

Location: Remote - Candidates local to Corning, NY or Charlotte, NC preferred. However, candidates in all US locations may be considered (with strong skillset). Must be willing to support EST hours.

Travel: Up to 5% - Local candidates may be required for onsite meetings/workshops, as needed. Advance notice would be provided.

Schedule: M-F 8am - 5pm EST. Full-time, 40 hours.
Some OT may be anticipated in this operational support role. Approval would be required prior to any OT work.

Interview Process: One Round Video Interview with Direct Manager

One year anticipated assignment - possibility of extension based on demand.

Position Summary
The SAP EDI Analyst is a key member of the Corning IT SAP SC Execution team, responsible for supporting Electronic Data Interchange (EDI) operations that enable Commercial, Supply Chain, and Global Sourcing & Materials (GSM) processes.
This role supports the day-to-day operation of Corning s SAP EDI environment, including coordination with IBM Sterling, trading partner support, and close partnership with IT integration, SAP operations, and business teams. The position focuses on operational support, transaction monitoring, issue resolution, trading partner onboarding support, and continuous improvement of EDI processes to help ensure reliable data exchange across critical business activities.

Key Responsibilities
EDI Operations Support
" Support day-to-day EDI operations across Corning s SAP ECC EDI environment
" Monitor EDI transaction activity and help ensure reliable processing, high availability, and timely issue resolution
" Support the IBM Sterling environment in coordination with internal IT teams, service providers, and relevant partners
" Enter and track requests related to IBM Sterling support and services
" Help monitor service performance, incidents, and resolution progress with vendors and support teams
" Assist with maintenance of EDI workflows, transaction visibility, and operational documentation
" Support adherence to EDI standards, including ANSI X12 and EDIFACT where required
" Partner with commercial, and integration teams to support accurate data flow between backend systems and EDI interfaces
Trading Partner and Process Support
" Support onboarding and maintenance of customer and supplier trading partners
" Help coordinate testing, validation, and implementation of new or updated EDI connections
" Assist in resolving transaction exceptions involving orders, forecasts, ASNs, invoicing, and procurement-related messages
" Work with Commercial, Supply Chain, and GSM stakeholders to understand operational issues and support resolution
" Help translate business needs into functional support requirements and coordinate with technical teams as needed

Qualifications
Education & Experience
" Bachelor s degree in Information Technology, Computer Science, Supply Chain, Business, or a related field (minimum)
** " 3 years of hands-on EDI experience (minimum required) 5+ years (preferred), preferably in manufacturing, or supply chain intensive environments **
" Experience supporting EDI transactions and integrations for telecommunications business partners preferred
" Experience supporting order, shipping, invoicing, and procurement processes
" Ability to collaborate effectively across business and IT teams
" Experience with IBM Sterling VAN preferred
** " Familiarity with ERP systems used in manufacturing and distribution, specifically, hands-on experience with SAP **

Technical Skills
" Strong understanding of EDI standards, especially ANSI X12; EDIFACT
** " Familiarity with integration concepts and data exchange formats, including XML, flat files, APIs, middleware, and backend system interfaces **
" Experience supporting transaction sets such as 850, 855, 810, 824, 852, 856, 861, 754, 940, 944, 846, 945, and 947
" Experience with mapping validation, testing, and transaction troubleshooting
" Ability to analyze transaction failures, identify patterns, and support issue resolution
** " Ability to define mapping logic and generate pseudocode for EDI mapping implementation **

Soft Skills
" Strong analytical and troubleshooting skills
" Detail-oriented with a strong focus on operational accuracy
" Clear communication skills and ability to work effectively with business and technical stakeholders
" Strong team orientation and willingness to coordinate across functions
" Ability to manage multiple priorities in a fast-paced support environment
" Continuous improvement mindset with a focus on reliable operations

Success Indicators
" Reliable EDI transaction processing with minimal disruption
" Timely identification and resolution of EDI issues and exceptions
" Effective support for trading partner onboarding and maintenance
" Strong working relationships with Commercial, Supply Chain, GSM, and IT teams
" Improved transaction visibility, reduced manual intervention, and stronger operational discipline
" Consistent support of EDI enhancements aligned with business needs

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

About the Company

Mindlance

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