Lead a values-driven team and set the standard for excellence
Grow revenue by executing focused sales strategies
Engineer a recruiting engine that consistently delivers top talent
Ensure every order is filled on time with exceptional service
Own operations, financial stewardship, and risk mitigation
What you will own
Team Leadership
Hire, train, coach, and hold the team accountable to Express core values
Conduct daily huddles, weekly 1:1s, and performance reviews
Build a culture of ownership, professionalism, and results
Manage schedules, staffing levels, and PTO for full coverage
Sales & Growth
Drive a quarterly sales plan across new logos and existing accounts
Maintain strong activity: calls, appointments, and disciplined pipeline tracking
Hit new-client and revenue targets consistently
Lead onboarding, client care, and retention initiatives
Recruiting Strategy
Build recruiting plans that keep a steady candidate pipeline
Monitor applications, interviews, and placements to improve conversion
Ensure full adherence to the Express selection process
Jump in on interviews and hard-to-fill roles as needed
Order Fulfillment & Service
Oversee job order intake and assignment to optimize fill rates
Track service quality and follow-through using system reports
Resolve client and associate issues quickly and effectively
Protect satisfaction and Net Promoter Score performance
Operations, Financials & Risk
Administer payroll and account setup in accordance with Express standards
Drive profitability, manage accounts receivable, and support collections
Monitor workers’ compensation and unemployment risk
Ensure 24/7 responsiveness through on-call program management
Community & Compliance
Network locally and represent Express in the community
Participate in job fairs and employment events
Maintain compliance with employment laws and company policies
Your background
2–4+ years of leadership, sales, or staffing experience
Strong coaching, communication, and accountability capabilities
Proven success in fast-paced, results-oriented settings
Bachelor’s degree or equivalent experience preferred
Fluent in Microsoft Office and CRM tools
Team you will lead
Business Developers, Employment Specialists, Recruiters, and administrative staff.
Make your impact
If you’re energized by building teams, growing accounts, and delivering flawless execution, step into a role where your leadership moves a community forward.