Staffing/Security Manager, Colonial Life Arena

University of South Carolina

Columbia, SC

JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Athletics, Best Practices, Business Operations, Calendar Management, Communication Skills, Customer Satisfaction, Emergency Management, Emergency Planning, Emergency Procedures, Employee Relations, Equipment Maintenance/Repair, Event Management, Football, Funding, Health Insurance, Healthcare, Inventory Management, Life Insurance, Maintain Compliance, Medical Products, Microsoft Office, Military, Operational Support, Payroll Administration, People Management, Presentation/Verbal Skills, Provider Contracting, Public Safety, Research Grants, Sales, Schedule Development, Scholarship, Security Monitoring, Sports Officiating, Training/Teaching, Tuition Fees, Writing Skills
LOCATION
Columbia, SC
POSTED
8 days ago

Posting Details

Posting Summary

Logo Posting Number STA00515PO26 Job Family Athletics Administration Job Function Athletics Administration USC Market Title Athletics Administrator Link to USC Market Title https://uscjobs.sc.edu/titles/143243 Job Level P4 - Professional Business Title (Internal Title) Staffing/Security Manager, Colonial Life Arena Campus Columbia Work County Richland College/Division Athletics Department ATH Colonial Life Arena State Pay Range Unclassified USC Market Range B00 Anticipated Hiring Range Salary commensurate with qualifications. Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule

  • Generally Monday through Friday, 8:30am - 5:00pm.
  • Will be required to work evenings and weekends to work scheduled events.

Basis 12 months Job Search Category Other Professional

About USC

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description

Advertised Job Summary

The University of South Carolina is seeking someone who is high-energy and thrives in fast-paced environments to serve as Staffing and Security Manager for the iconic Colonial Life Arena (CLA) and Carolina Coliseum. This is an exciting opportunity to support operational excellence behind some of the region's premier live entertainment, athletic, and special event experiences. From sold-out concerts and championship athletics to campus and community events, this position will assist in delivering memorable experiences for every guest who enters our venues.

Key Responsibilities

  • In conjunction with the Event Managers, you will manage all aspects related to front and back of the house staffing for events, interact with contracted staffing providers and local first responder organizations to arrange for relevant event-related support
  • Oversee general adherence to best practices for event and nonevent security for the arena and its clients
  • Responsible for the hiring, training, scheduling, retention and supervision of event staff
  • Oversee building security
  • Interact with local public safety officials to ensure that events run safely and smoothly.

Job Related Minimum Required Education and Experience

  • Requires a bachelor's degree in a job related field and 4 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials Preferred Qualifications

  • Experience in the sport and entertainment field.

Knowledge/Skills/Abilities

  • Strong written and oral communication skills.
  • Microsoft Office application knowledge.

Job Duties

Job Duty

Working in conjunction with Event Managers, analyze event details then implement effective and efficient staffing and training plan for all front and back of the house staff positions; create work schedules for event, first responder and security staff, delegate assignments and review performance and results; review emergency planning procedures with all event staff for each event; create and distribute detailed staff information sheets as needed for events; schedule and administer pre-event staff briefing meetings; coordinate with Business Operations as needed to ensure event staff and other applicable parties are paid; Assist in overseeing Events Department interns by developing work schedule, completing required evaluation paperwork and delegating event responsibilities as needed; May be required to serve as Manager on Duty when scheduled.

Essential Function Yes Percentage of Time 45 Job Duty

Manage staffing and security for the ticket gates at Williams-Brice Stadium during USC home football game. This involves communication with employees via phone, email and fax, conducting a yearly orientation / training to discuss game protocol, recording hours worked in order to process through USC payroll and handling any disciplinary issues that arise. Assigns responsibilities at each gate and with the assistance of part time supervisors, ensures that the entrance gates function efficiently. Employee attends several pre-season meetings with USC Athletics officials in order to effectively plan for each game. Works each game in order to oversee and ensure all gates operate smoothly.

Essential Function Yes Percentage of Time 15 Job Duty

Establish and maintain effective working relationships with staff, contractors and venue users; function as liaison between users of the venue and the venue staff; investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction; communicate with local officials, including police, fire and medical services, event staff and public to ensure security of patrons and that events run smoothly.

Essential Function Yes Percentage of Time 10 Job Duty

Develop Security Office operations manual and regularly audit to ensure staff / contractor compliance; update and manage venue emergency plan.

Essential Function Yes Percentage of Time 10 Job Duty

Conduct recruitment and training of event and security staff; Develop recommendations and implement plans to retain event and security staff.

Essential Function Yes Percentage of Time 10 Job Duty

Conduct ordering and maintaining of equipment (radios, bullhorns, etc.) for all event and security staff; order, maintain inventory of on site medical supplies and oversee event staff uniform program; perform other duties as assigned.

Essential Function Yes Percentage of Time 10

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential

Posting Detail Information

Number of Vacancies 1 Desired Start Date Job Open Date 07/08/2026 Job Close Date 08/22/2026 Open Until Filled No Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by August 22, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:

  • Health and Life Insurance
  • Retirement Programs
  • Paid Tuition
  • Dependent Scholarships
  • Annual Leave
  • Sick Leave
  • 13 Paid Holidays (including an extended December holiday)
  • Paid Parental Leave
  • Professional Development Opportunities

Click here to learn more about why you should work at USC.

Quicklink for Posting https://uscjobs.sc.edu/postings/209101 EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • Do you have at least a bachelor's degree in a job related field and 4 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
  • Yes
  • No

Applicant Documents

Required Documents

  • Resume

Optional Documents

  • Cover Letter
  • List of References and Contact Information

About the Company

U

University of South Carolina