Stakeholder Liaison Officer

About us

VolkerLaser repairs, strengthens and waterproofs concrete and steel structures, offering a tailored package of specialist works to clients across the UK. Our structural solutions include bridge deck waterproofing, expansion joints, concrete repair and cathodic protection works, steel repair and strengthening work, carbon fibre and temporary works, jacking and bearing replacement. We also provide specialist lightweight decking and access solutions, as well as being specialists in long bridge and cable refurbishment.

About the role

We are recruiting a Stakeholder Liaison Officer to support our National Highways Framework, working across projects located in Guildford and Southampton.

The Stakeholder Liaison will represent VolkerLaser and serve as the central point of coordination for all customer and stakeholder engagements. Working closely with the Volker project team, they will provide clear and timely communication regarding programme developments and any associated changes.

About you

• Issue monthly or fortnightly stakeholder updates as the project progresses and hits key milestones / TM phase switches
• Prepares responses to customer and stakeholder complaints and enquiries.
• Prepares wording for NH webpage updates and works with the NH Comms Team to ensure accuracy of social media posts.
• Support with narrative for any MP or Parliamentary briefings
• Attend site for any media interviews (could involve radio & TV filming / recording).
• Helps organise and plays an active role in Public Information Events, attending in person, in advance of construction.
• Attends the NH customer / network occupancy meeting every fortnight (known as the 'BULB') to give project programme progress updates.
• Ideally someone with familiarity of the Area 3 network and key stakeholders, such as Hampshire County Council

If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.

Why work with us?

VolkerLaser is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.

By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerLaser are able to ensure our staff provide unrivalled resources and expertise to our clients.

We offer competitive rewards and benefits, recognising the value we place on our employees.

We offer a range of benefits, including:

• Competitive salary
• Competitive annual leave and an additional day off on your birthday
• Option to buy additional annual leave
• Private medical care
• Pension
• Life Assurance
• Cycle to Work scheme
• Shopping and restaurants vouchers, rewards, and discounts
• Training and development opportunities-comprehensive skills-based training
• Family friendly polices including enhanced maternity benefits
• Flexible working opportunities
• Employee Assistance programme
• Mental health, physical health, and financial support
• 24/7 Virtual GP service

Fairness, inclusion and respect

We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.

If you need support with your application, please contact us at

Additional information

Note for Recruitment Agencies:

Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release.

We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed

VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

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