Stakeholder Relationship Manager – Healthcare Application Evaluation & Integration Program

Location-Washington, DC Hybrid / On-Site (As Required)

Salary $100,000 - $110,000

Position Summary

The Stakeholder Relationship Manager serves as the primary liaison between business, clinical, operational, and technical stakeholders for a healthcare application evaluation project that will ultimately support integration with MHS GENESIS and JOMIS.

This role is responsible for building stakeholder alignment, facilitating communication across diverse audiences, gathering and validating requirements, and leading discussions that bridge business needs with technical solution capabilities. The Stakeholder Relationship Manager will play a critical role in coordinating application evaluation activities, managing stakeholder expectations, and facilitating technical conversations among healthcare providers, IT teams, cybersecurity personnel, system architects, vendors, and program leadership.

The ideal candidate possesses strong relationship management, facilitation, and communication skills, combined with sufficient technical knowledge to effectively translate business and clinical requirements into actionable technical discussions and integration planning activities.

Key Responsibilities

Stakeholder Engagement & Relationship Management

       Develop and maintain strong working relationships with clinical, operational, technical, and executive stakeholders.

       Serve as the primary point of contact for stakeholder communications throughout the project lifecycle.

       Identify stakeholder priorities, concerns, dependencies, and expectations.

       Establish stakeholder engagement strategies that promote collaboration and informed decision-making.

       Build consensus among diverse stakeholder groups with competing priorities and perspectives.

       Ensure stakeholders remain informed of project objectives, milestones, risks, and decisions.

Technical Facilitation & Coordination

       Facilitate technical discussions between business stakeholders, healthcare subject matter experts, solution vendors, architects, cybersecurity teams, and integration specialists.

       Lead workshops, working sessions, requirements reviews, architecture discussions, and solution evaluation meetings.

       Translate technical concepts into language understandable by non-technical audiences.

       Translate business and clinical requirements into technical considerations for evaluation teams.

       Document decisions, action items, assumptions, risks, and technical dependencies arising from stakeholder engagements.

       Ensure technical discussions remain focused on project objectives, interoperability requirements, and business outcomes.

Healthcare Application Evaluation Support

       Coordinate stakeholder participation in application demonstrations, proof-of-concept activities, usability assessments, and evaluation workshops.

       Gather and validate functional, technical, clinical, operational, and reporting requirements.

       Support development of evaluation criteria and stakeholder scoring methodologies.

       Facilitate stakeholder review and approval of evaluation findings and recommendations.

       Ensure stakeholder feedback is appropriately captured, analyzed, and incorporated into project decisions.

Integration Readiness Collaboration

       Support stakeholder engagement activities related to future integration with MHS GENESIS and JOMIS.

       Coordinate discussions regarding:

       Data exchange requirements

       Workflow integration

       Clinical interoperability needs

       User access and identity management considerations

       Reporting and analytics requirements

       Operational impacts of integration activities

       Facilitate communication between enterprise architects, integration teams, healthcare users, and leadership.

       Ensure stakeholder concerns and requirements are reflected in integration planning activities.

 Communication & Change Management

       Develop stakeholder communication plans and engagement strategies.

       Create executive briefings, stakeholder presentations, meeting summaries, and project communications.

       Support organizational change management activities related to solution evaluation and adoption.

       Manage stakeholder concerns and resistance through proactive communication and engagement.

       Promote transparency and collaboration across all participating organizations.

Governance & Decision Support

       Support governance boards and steering committees by preparing stakeholder impact assessments and decision-support materials.

       Facilitate stakeholder review and endorsement of project deliverables.

       Maintain stakeholder registers, communication logs, and engagement metrics.

       Escalate unresolved stakeholder issues and conflicts to project leadership when necessary.

Required Qualifications

       Bachelor’s degree in Business Administration, Healthcare Administration, Information Systems, Communications, Public Administration, Healthcare Informatics, or a related field.

       7+ years of experience in stakeholder management, business relationship management, project coordination, business analysis, or healthcare transformation initiatives.

       Experience working on healthcare technology, enterprise software, or systems integration projects.

       Experience supporting the DHA or similar federal health agency

       Demonstrated ability to facilitate meetings involving technical and non-technical audiences.

       Strong verbal, written, and presentation communication skills.

       Experience gathering and documenting business, clinical, and technical requirements.

       Ability to navigate complex organizational structures and build consensus among diverse stakeholder groups.

Preferred Qualifications

       Experience supporting healthcare IT programs, electronic health record implementations, or clinical systems modernization initiatives.

       Familiarity with MHS GENESIS and military healthcare workflows.

       Knowledge of JOMIS objectives and operational medicine environments.

       Understanding of healthcare interoperability concepts and standards, including:

       HL7

       FHIR

       DICOM

       IHE

       Experience facilitating architecture reviews, integration planning sessions, or technical working groups.

       Knowledge of healthcare privacy, security, and compliance requirements.

       Experience supporting government, defense, or large healthcare enterprise programs.

       Experience supporting businesses development activities in the federal sector

Key Competencies

Stakeholder Management

       Relationship Building

       Stakeholder Engagement

       Consensus Building

       Conflict Resolution

       Executive Communications

Facilitation & Communication

       Workshop Facilitation

       Requirements Elicitation

       Technical Translation

       Meeting Leadership

       Presentation Development

Technical Collaboration

       Healthcare Systems Understanding

       Systems Integration Awareness

       Interoperability Concepts

       Business-to-Technical Communication

       Vendor Collaboration

Change Leadership

      Organizational Change Management

      User Adoption Support

      Communication Planning

      Stakeholder Readiness Assessment

Security Clearance Requirement: US citizenship is required to obtain and maintain a Public Trust, Secret, or other applicable government security clearance based on program requirements.

Edera is an Equal Opportunity and Affirmative Action Employer. Edera prohibits discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law. Edera takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or Veteran status.