STAR Success Coach

STAR Success Coach

Salary

See Position Description

Location

CCC - Decatur - 6250 Highway 31 North, Tanner, AL

Job Type

Full-Time

Job Number

08074

College/Division

CCC-501060-Student Success Center

Opening Date

06/24/2026

Closing Date

7/8/2026 4:00 PM Central

Campus Location

Calhoun Community College

• Description
• Benefits
• Questions

Position Summary

The Success Coach supports student persistence and completion by identifying barriers to student success and connecting students with appropriate campus and community resources. This position provides proactive outreach, case management, and retention-focused interventions to help students remain enrolled and achieve their academic goals. The Success Coach collaborates with faculty, advisors, and student support offices to improve student engagement and retention outcomes. There are two positions available, one assigned to the Decatur Campus and one to the Huntsville Campus.

Salary: Appropriate placement on ACCS Salary Schedule E2, Grade 3: $45,220 - $62,710

(Salary placement within this range is determined by your documented years of full-time related work experience)

Work Hours: Monday through Thursday, 7:45 a.m. - 5:15 p.m.; Friday 7:45 a.m. - 11:45 a.m.

Applicants must meet the minimum qualifications and must submit a complete application packet to be considered. A complete application consists of the following:

• Online application
• Current résumé
• Copy of college transcripts (Transcript of college work verifying degree requirement; must include degree awarded and date confirmed. Unofficial transcripts will be accepted before the deadline, but official transcripts must be received if employed.)

Application materials must provide documentation that the applicant meets all minimum qualifications.

Applicants must provide information from previous employers documenting full-time related work experience if an offer is made.

Essential Duties and Responsibilities

• Conduct proactive outreach to students identified as at-risk based on academic performance, attendance, or other indicators.
• Provide individualized support through case management, helping students develop strategies to overcome academic, financial, or personal challenges.
• Connect students with appropriate campus services such as advising, tutoring, counseling, financial aid, disability services, and community resources.
• Monitor student progress and follow up regularly to ensure continued engagement and support.
• Implement retention strategies and intervention programs designed to improve student persistence and completion.
• Assist in the coordination of the Academic Referral system and other student success initiatives.
• Participate in student success campaigns, workshops, and orientations designed to support retention and engagement.
• Work collaboratively with faculty, advisors, and student services staff to identify and support students in need of assistance.
• Serve as a liaison between students and campus resources to ensure coordinated support services.
• Provide presentations or informational sessions to students about available support services.
• Maintain accurate records of student interactions and interventions using institutional systems.
• Track student outcomes and retention data to assess effectiveness of support services.
• Prepare reports on retention efforts and student success outcomes as requested.
• Program Development
• Assist with the design, evaluation, and continuous improvement of retention programs and identify trends and barriers affecting student persistence.

Qualifications

• A minimum of a Bachelor's Degree in education, counseling, social work, student affairs, or a related field is required.
• Documented experience working with college students or in a student services environment is required.

Preference will be given to candidates who can demonstrate through their experiences and accomplishments:

• Experience with Microsoft Office products; specifically, strong skills in Microsoft Word and database management.
• Master's degree in counseling, higher education, social work, or related field.
• Experience with case management, advising, or retention programs in higher education.
• Familiarity with early alert systems or student success technologies.
• Demonstrated ability to work with diverse student populations.
• Strong communication, organizational, and problem-solving skills.
• Experience in learning management systems.
• Must represent the college in a professional manner at all times.
• Knowledge of FERPA.
• Ability to maintain confidentiality of office information.
• Conscientious- care about how work is done and wanting to do a good job.
• Initiative- responding to downtime by taking responsibility to do other work.
• A focus on detail.
• A focus on being friendly and patient in responding to customer needs.
• Willingness and desire to learn new things and apply that learning.
• Willingness to maintain flexibility in order to meet customer needs.
• A positive attitude regardless of circumstances at hand.
• Confidence in decision making and communication skills.
• Willingness to enthusiastically learn all/most aspects of the operation.

Application Procedures/Additional Information

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application files must be received no later than the application deadline. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Applicants must travel at their own expense. Finalist will be required to provide official transcripts that are mailed directly to the Office of Human Resources at Calhoun Community College from the institution(s) granting the credits. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.

BACKGROUND CHECK STATEMENT:

In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form. Employment will be contingent upon the receipt of a clearance notification from the criminal background check.

Calhoun Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including all post secondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Calhoun Community College will make reasonable accommodations for qualified disabled applicants or employees. The college reserves the right to withdraw this job announcement at any time prior to the awarding. Calhoun Community College participates in the E-Verify system to verify employment eligibility for all newly-hired employees.

Calhoun Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of Calhoun Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC's website (www.sacscoc.org). Specific questions regarding Calhouns educational programs, admissions, and other matters related specifically to the College should be forwarded directly to the college.

APPLICATIONS MAY BE FILED ONLINE AT:

http://www.calhoun.edu

P.O. Box 2216

Decatur, AL 35609

256-306-2590

256-306-2591

jobs@calhoun.edu

Sick Leave

All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teachers Retirement.

8 hours per month

(may accumulate an unlimited number)

Annual Leave

All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office.

0-4 years 8 hours per month

5-9 years 10 hours per month

10-14 years 12 hours per month

15-19 years 14 hours per month

20+ 16 hours per month

(may accumulate up to 480 hours)

Personal Leave

All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.

Unused Personal Leave converts to sick leave if not used.

(converts to sick leave at the end of August each year if not used)

Professional Leave

Up to 10 days a year of professional development leave with pay may be granted by the President.

Holidays

New Years Day

Martin Luther King/Robert E. Lee Birthday

National Memorial Day

Juneteenth

Independence Day

Labor Day

Veterans Day

Thanksgiving Day

Day after Thanksgiving Day

Christmas Eve

Christmas Day

16 (5 locally assigned)

Contracted Work Days

260

Retirement

The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit The Retirement Systems of Alabama. All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers Retirement System of Alabama.

Tier I - Pays 7.50% monthly. State matches 14.57% (effective 10/01/25)

Tier II - Pays 6.20% monthly. State matches 13.61% (effective 10/01/25)

Law Enforcement Officers:

Tier I-Pays 8.50% monthly. State matches 14.57% (effective 10/01/25)

Tier II- Pays 7.20% monthly. State matches 13.61% (effective 10/01/25)

Health Insurance

PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit http://www.rsa-al.gov/index.php/members/peehip

Premium amounts:

• Single $ 30
• Family (without Spouse but with dependents) $ 207
• Employee + Spouse (no dependents) $ 282
• Family (with Spouse and dependents*) $ 307
• Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.

Tobacco Usage Premium

• Member $ 50
• Spouse $ 50

The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the Wellness Program section to learn how you and/or your spouse can receive the non-tobacco user discount.

Wellness Premium

• Member $ 50
• Spouse $ 50

The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the Wellness Program section to learn how you and/or your spouse can receive a wellness premium waiver.

If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.

Optional Coverage Plan Premiums

• Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38
• Dental Single $ 38 Dental Family $ 50

Institution matches $800 monthly (effective 10/01/17).

Duty Hours

(hours vary by campus and needs of the student)

Tuition Assistance

This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.

Employees/Dependents at two-year colleges:

• 1/3 waived after 1st year
• 2/3 waived after 2nd year
• 3/3 waived after 3rd year

Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.

01

What is your preferred campus location?

• Decatur Campus
• Huntsville Campus
• No Preference

02

Do you have a minimum of a Bachelor's Degree in education, counseling, social work, student affairs, or a related field?

• Yes
• No

03

Do you have documented experience working with college students or in a student services environment?

• Yes
• No

Required Question

Employer ACCS